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Subscription Renewal/Payment Question RRS feed

  • Question

  • My subscription is set for automatic renewal on April 1st. In the billing section it indicated the card had expired. It had duuring the year after the subscription was paid for last year but has been reauhtorized now. If I update my information in the billing area will OC be automatically renewed on 4/1/08?. I hope I'm not billed for 2 subscriptions, just want to renew my current one using same card.

    Sunday, March 9, 2008 3:27 PM

Answers

  • If the only change you are making is to update the credit card information at http://billing.microsoft.com you should only be charged for a single renewal. It will autorenew on 4/1/08. If, for some reason, you are double billed, contact support to get one of the charges removed.

    -steve

     

    Monday, March 10, 2008 12:47 PM
    Moderator