Genuine problem RRS feed

  • Question

  • I got my laptop around 2-3 years ago and got a problem with it recently. A friend of mine had to reset the whole thing and now i have this whole 

    Windows 7 is not genuine. I don't know what to do. Help please

    Saturday, April 27, 2013 9:28 PM


  • To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.

    Click on the Continue button, after a short time, the Continue button will change to a Copy button.

    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post. (please do not edit the report.)

    Please state the version and edition of windows from your COA. do not state the product key from the COA. 

    Saturday, April 27, 2013 10:19 PM