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Windows Server 2008 Activation Fails Key Management Service not enabled

    Question


  • I am seeing this failure (with Windows Server 2008):

    =================================
    Windows could not be activated.

    Error: 0xc004f039
    The Software Licensing Service reported that the computer could not be activated.
    The Key Management Service (KMS) is not enabled.
    =================================

    I need to be running Windows Server 2008 to perform testing of one of our applications.
    I downloaded it via my MSDN subscription.
    MSDN gave me a product key for it.
    I do not remember if the install prompted me for the key (but I don't believe it did).

    My guess is that it is trying to activate using a service that the we are not running in my company.

    Any ideas about how I can activate it?
    I would have no problems calling in to get it activated, but I see no way to get a dialog prompting me to do so.

    Thank You




    Thursday, May 22, 2008 2:44 PM

Answers

  • I found the solution in this thread: http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3315256&SiteID=17

    Basically this is what happened:

    The MSDN subscriptions version of Windows Server 2008 installs by default using KMS (Key Management Service).
    The key MSDN gave is a MAK (Multiple Activation Key).
    So the install does not use the key, it tries to talk to KMS.
    We don't have KMS here so it fails.

    Doing the following activates it using the MAK key:

    1) Open a cmd shell as Administrator.
    2) Type the following (but use your key instead of all the X's)

    slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

    3) The prompt will return right away, but there is a licensing task that it started (if you look in Task Manager you can find a task SLsvc using up cpu, I assume this is where the licensing is going on).
    4) After a while a dialog will pop up saying that it has been activated.

    Good Luck
    Thursday, May 22, 2008 2:52 PM

All replies

  • I found the solution in this thread: http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3315256&SiteID=17

    Basically this is what happened:

    The MSDN subscriptions version of Windows Server 2008 installs by default using KMS (Key Management Service).
    The key MSDN gave is a MAK (Multiple Activation Key).
    So the install does not use the key, it tries to talk to KMS.
    We don't have KMS here so it fails.

    Doing the following activates it using the MAK key:

    1) Open a cmd shell as Administrator.
    2) Type the following (but use your key instead of all the X's)

    slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

    3) The prompt will return right away, but there is a licensing task that it started (if you look in Task Manager you can find a task SLsvc using up cpu, I assume this is where the licensing is going on).
    4) After a while a dialog will pop up saying that it has been activated.

    Good Luck
    Thursday, May 22, 2008 2:52 PM
  • Hello John,
    Actually the error message means that a KMS host machine was found but that KMS host machine has not yet been activated so it will not respond to this KMS client.
    Changing to the MAK key solves this client, but from the original message somebody has setup a KMS host machine.

    Thanks

    Darrell Gorter [MSFT]

    • Proposed as answer by skl-pc Saturday, April 10, 2010 6:56 AM
    Friday, May 30, 2008 11:42 PM
  • At least for our case, this machine is being used only for internal testing.
    Users will be running our app on their own Windows Server 2008 machines.
    So we don't need our IT department to set up a KMS host machine.

    Unless you are saying that we really should set up one anyway.
    Should we?

    Thank You
    • Proposed as answer by skl-pc Saturday, April 10, 2010 6:54 AM
    Tuesday, June 17, 2008 7:19 PM
  • Hello John,
    You should change to a the MSDN MAK key to activate that machine.
    Thanks, Darrell Gorter[MSFT] This posting is provided "AS IS" with no warranties, and confers no rights
    • Proposed as answer by skl-pc Saturday, April 10, 2010 6:54 AM
    Wednesday, June 18, 2008 1:46 AM
  • Hello, 

    I am enabling two new servers at the university I work for and I have just installed Windows Server 2008 (including all updates and SP2) but am still having trouble activating one of the servers (the other activated with no issues).

    I'm having the same issue as noted in this thread except when I run the slmgr command with the MAK, I receive an error message "software licensing service reported an error.  the license is not installed".

    I am having a hard time finding information on this error. 

    How would I change to the MSDN MAK key to activate this box?

    Thanks,
    rita.

    • Proposed as answer by skl-pc Saturday, April 10, 2010 6:54 AM
    Wednesday, June 17, 2009 4:17 PM
  •   You can use VAMT to manage your MAK keys. That is how I activate my MSDN server 2008 machines.

        You validate the key in VAMT and use VAMT to validate the new machine by proxy. VAMT will also tell you how may times to MAK has been used and how many validations remain.
    Bill
    • Proposed as answer by skl-pc Saturday, April 10, 2010 6:54 AM
    Thursday, June 18, 2009 2:46 AM
  • Hello Ritab68,
    Does it give any error code along with the message?
    Can you run slmgr /dlv and get output?

    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    • Proposed as answer by skl-pc Saturday, April 10, 2010 6:54 AM
    Thursday, June 18, 2009 6:24 PM

  • I am seeing this failure (with Windows Server 2008):

    =================================
    Windows could not be activated.

    Error: 0xc004f039
    The Software Licensing Service reported that the computer could not be activated.
    The Key Management Service (KMS) is not enabled.
    =================================

    I need to be running Windows Server 2008 to perform testing of one of our applications.
    I downloaded it via my MSDN subscription.
    MSDN gave me a product key for it.
    I do not remember if the install prompted me for the key (but I don't believe it did).

    My guess is that it is trying to activate using a service that the we are not running in my company.

    Any ideas about how I can activate it?
    I would have no problems calling in to get it activated, but I see no way to get a dialog prompting me to do so.

    Thank You





    • Proposed as answer by skl-pc Saturday, April 10, 2010 6:50 AM
    Saturday, April 10, 2010 6:49 AM
  • I found the solution in this thread: http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3315256&SiteID=17

    Basically this is what happened:

    The MSDN subscriptions version of Windows Server 2008 installs by default using KMS (Key Management Service).
    The key MSDN gave is a MAK (Multiple Activation Key).
    So the install does not use the key, it tries to talk to KMS.
    We don't have KMS here so it fails.

    Doing the following activates it using the MAK key:

    1) Open a cmd shell as Administrator.
    2) Type the following (but use your key instead of all the X's)

    slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

    3) The prompt will return right away, but there is a licensing task that it started (if you look in Task Manager you can find a task SLsvc using up cpu, I assume this is where the licensing is going on).
    4) After a while a dialog will pop up saying that it has been activated.

    Good Luck

    • Proposed as answer by skl-pc Saturday, April 10, 2010 6:53 AM
    Saturday, April 10, 2010 6:51 AM

  • I am seeing this failure (with Windows Server 2008):

    =================================
    Windows could not be activated.

    Error: 0xc004f039
    The Software Licensing Service reported that the computer could not be activated.
    The Key Management Service (KMS) is not enabled.
    =================================

    I need to be running Windows Server 2008 to perform testing of one of our applications.
    I downloaded it via my MSDN subscription.
    MSDN gave me a product key for it.
    I do not remember if the install prompted me for the key (but I don't believe it did).

    My guess is that it is trying to activate using a service that the we are not running in my company.

    Any ideas about how I can activate it?
    I would have no problems calling in to get it activated, but I see no way to get a dialog prompting me to do so.

    Thank You





    Saturday, April 10, 2010 7:08 AM
  • I am also seeing this exact message on our network. However our clients were activating about two months ago. Today i had this same issue with activating a client machine running Vista Buisness. I then checked the KMS logs to see if the client machine had contacted KMS. When I checked the KMS logs it tells me an activation request had been processed. But still windows is still not activating on the client machine. I am guessing this is because you need 25 client machines to contact KMS with a request before KMS will start activating. We have restarted the Server at least once in that two month period to apply security patches. So do we need to wait for 25 clients to contact KMS again because this does not seem to be working. Also I have verified that in my answer file that I have created for my images that there is no product key included. Two months ago I was able to boot a client to the MDT workbench then install an image. I had everything automated from there. It would take no more that 120 minutes for windows to activate via KMS. If KMS isn't working the things you want to check is "Firewall Settings" "Ensure that the correct permissions are granted for the "SRV records in DNS" I am positive that these are correct because it was working in the past. So my question is do you think I have to wait for 25 clients to contact KMS once again for this process to complete?

     

    Thanks,

    Ken

     

    Thursday, September 08, 2011 3:07 PM
  • Hello,

    This error means the KMS host is no longer activated.

    So go to the Client machine and look at the event log to check the KMS host the client is attempting to contact.

    Then check that KMS host machine, open an elevated CMD prompt and run slmgr /dlv.  Report back the output.


    Thanks, Darrell Gorter [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. VAMT - Volume Activation Management Tool - Download link http://www.microsoft.com/downloads/details.aspx?FamilyID=ec7156d2-2864-49ee-bfcb-777b898ad582&displaylang=en
    Thursday, September 08, 2011 6:29 PM
  • OK so I have done the ...

    Doing the following activates it using the MAK key:

    1) Open a cmd shell as Administrator.
    2) Type the following (but use your key instead of all the X's)

    slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

    I got the prompt saying it accepted my key, but it still will not register online? I am using mine for a simple printer and file host on my internal network. I have deactivated my firewall, I use DynDNS on my machine for  simple access to RDP and FTP purposes.

    Most of what I am reading sounds more in line with corporate network and domain hosting usage rather than simple behind the lines services I use.

    Saturday, October 26, 2013 5:43 PM
  • OK so I have done the ...

    Doing the following activates it using the MAK key:

    1) Open a cmd shell as Administrator.
    2) Type the following (but use your key instead of all the X's)

    slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

    I got the prompt saying it accepted my key, but it still will not register online? I am using mine for a simple printer and file host on my internal network. I have deactivated my firewall, I use DynDNS on my machine for  simple access to RDP and FTP purposes.

    Most of what I am reading sounds more in line with corporate network and domain hosting usage rather than simple behind the lines services I use.


    Hi ForestRJ, yes, this discussion (5 years old!) is mainly targeted at corporate.
    Let's open a new discussion/question for your own issue.
    Or, you can contact MS activation center by telephone and seek assistance.

    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Saturday, October 26, 2013 9:42 PM