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Windows Build 7600 not genuine RRS feed

  • Question

  • Hi,

    I just recently recived an Toshiba labtop for this past christimas. Ever since i first got it i've been having a lot of problem with registering my computer. finally I called the microsoft activation promt and talk to an associate who wasnt much help figured it out on my own. Now, all of a sudden i have a black background, an error message every time i log on that ask for activation and in the bottom right hand conner it says Windows 7 Build 7600 This copy of windows is not genuine. Then i found the forums found on this site ive read and tried the majority of the suggestion given to others non of them are working. so once again i called the phone promt and was told i could not be helped because the servers are down and to call back in 30 Minutes. So if someone could help me that would be greatly appriciated. Other INFORMATION 32-bit, suppose to have windows 7 Premium and im dont know if the microsoft that use to be installed on here was suppose to be trails or permenate but non of the following software no longer works microsoft excel powerpoint or word. I also have virus protection but i believe do to the error it will not allow my virus protection to work so i keep trying different ones.

    Diagnostic report below

     Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-89KGX-PTGRY-8P4G2
    Windows Product Key Hash: Fhh8wrN/Ig6aY9JMb3pbAqC6aBM=
    Windows Product ID: 00359-OEM-9808971-57918
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {2CE52F03-E66F-4834-B499-A945786E4EF2}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2CE52F03-E66F-4834-B499-A945786E4EF2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8P4G2</PKey><PID>00359-OEM-9808971-57918</PID><PIDType>8</PIDType><SID>S-1-5-21-101512358-2557343497-733699276</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L455D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091117000000.000000+000</Date></BIOS><HWID>B6BB3607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7B346FE747BB70E</Val><Hash>PxJQkgQsrWdg+R2ep+lnGj0uQSQ=</Hash><Pid>81602-903-6966942-68077</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-089-757918-02-1033-7600.0000-1412011
    Installation ID: 018656628613682623789704010035644201461244964533119410
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8P4G2
    License Status: Unlicensed
    Remaining Windows rearm count: 3
    Trusted time: 5/21/2011 5:02:29 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:9:2011 11:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJQE6fxJEDNU+eL7FkjGeZbrHiCOlVSIDh4=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   AMD     ANT    
      SRAT   AMD     HAMMER 
      MSCT   OEMID   MSCTTBL
      HPET   PTLTD   HPETTBL
      MCFG   PTLTD     MCFG 
      TCPA   TOSCPL         
      SLIC   TOSCPL  TOSCPL00
      SSDT   PTLTD   POWERNOW


    Thank you,

                  Sincerely Taneeka

    Saturday, May 21, 2011 9:09 PM

Answers

  • "Taneeka" wrote in message news:e0011141-331d-4b7f-aada-8c3fd0fe97e7...

    Hi,

    I just recently recived an Toshiba labtop for this past christimas. Ever since i first got it i've been having a lot of problem with registering my computer. finally I called the microsoft activation promt and talk to an associate who wasnt much help figured it out on my own. Now, all of a sudden i have a black background, an error message every time i log on that ask for activation and in the bottom right hand conner it says Windows 7 Build 7600 This copy of windows is not genuine. Then i found the forums found on this site ive read and tried the majority of the suggestion given to others non of them are working. so once again i called the phone promt and was told i could not be helped because the servers are down and to call back in 30 Minutes. So if someone could help me that would be greatly appriciated. Other INFORMATION 32-bit, suppose to have windows 7 Premium and im dont know if the microsoft that use to be installed on here was suppose to be trails or permenate but non of the following software no longer works microsoft excel powerpoint or word. I also have virus protection but i believe do to the error it will not allow my virus protection to work so i keep trying different ones.

    Diagnostic report below

     Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-89KGX-PTGRY-8P4G2
    Windows Product Key Hash: Fhh8wrN/Ig6aY9JMb3pbAqC6aBM=
    Windows Product ID: 00359-OEM-9808971-57918
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003


    Thank you,

                  Sincerely Taneeka


    Are you using Avast v6 for Anti-virus?
    If not, try the following.
    Recreate the Licensing Store
        1) Click Start button.
        2) Type: CMD.exe into the 'Search programs and files' field
        3) Right-Click on CMD.exe and select Run as Administrator
        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
        Note: the Software Protection service may not be running, this is ok.
        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
        6) Type: rename tokens.dat tokens.bar
        7) Type: cd %windir%\system32
        8) Type: net start sppsvc
        9) Type: slui.exe
        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
        
        Run MGADiag again, and post the report
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 22, 2011 9:35 AM
    Moderator

All replies

  • "Taneeka" wrote in message news:e0011141-331d-4b7f-aada-8c3fd0fe97e7...

    Hi,

    I just recently recived an Toshiba labtop for this past christimas. Ever since i first got it i've been having a lot of problem with registering my computer. finally I called the microsoft activation promt and talk to an associate who wasnt much help figured it out on my own. Now, all of a sudden i have a black background, an error message every time i log on that ask for activation and in the bottom right hand conner it says Windows 7 Build 7600 This copy of windows is not genuine. Then i found the forums found on this site ive read and tried the majority of the suggestion given to others non of them are working. so once again i called the phone promt and was told i could not be helped because the servers are down and to call back in 30 Minutes. So if someone could help me that would be greatly appriciated. Other INFORMATION 32-bit, suppose to have windows 7 Premium and im dont know if the microsoft that use to be installed on here was suppose to be trails or permenate but non of the following software no longer works microsoft excel powerpoint or word. I also have virus protection but i believe do to the error it will not allow my virus protection to work so i keep trying different ones.

    Diagnostic report below

     Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-89KGX-PTGRY-8P4G2
    Windows Product Key Hash: Fhh8wrN/Ig6aY9JMb3pbAqC6aBM=
    Windows Product ID: 00359-OEM-9808971-57918
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003


    Thank you,

                  Sincerely Taneeka


    Are you using Avast v6 for Anti-virus?
    If not, try the following.
    Recreate the Licensing Store
        1) Click Start button.
        2) Type: CMD.exe into the 'Search programs and files' field
        3) Right-Click on CMD.exe and select Run as Administrator
        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
        Note: the Software Protection service may not be running, this is ok.
        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
        6) Type: rename tokens.dat tokens.bar
        7) Type: cd %windir%\system32
        8) Type: net start sppsvc
        9) Type: slui.exe
        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
        
        Run MGADiag again, and post the report
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 22, 2011 9:35 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, May 26, 2011 6:23 PM