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Windows Build 7600 not genuine

Question
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Hi,
I just recently recived an Toshiba labtop for this past christimas. Ever since i first got it i've been having a lot of problem with registering my computer. finally I called the microsoft activation promt and talk to an associate who wasnt much help figured it out on my own. Now, all of a sudden i have a black background, an error message every time i log on that ask for activation and in the bottom right hand conner it says Windows 7 Build 7600 This copy of windows is not genuine. Then i found the forums found on this site ive read and tried the majority of the suggestion given to others non of them are working. so once again i called the phone promt and was told i could not be helped because the servers are down and to call back in 30 Minutes. So if someone could help me that would be greatly appriciated. Other INFORMATION 32-bit, suppose to have windows 7 Premium and im dont know if the microsoft that use to be installed on here was suppose to be trails or permenate but non of the following software no longer works microsoft excel powerpoint or word. I also have virus protection but i believe do to the error it will not allow my virus protection to work so i keep trying different ones.
Diagnostic report below
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-89KGX-PTGRY-8P4G2
Windows Product Key Hash: Fhh8wrN/Ig6aY9JMb3pbAqC6aBM=
Windows Product ID: 00359-OEM-9808971-57918
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {2CE52F03-E66F-4834-B499-A945786E4EF2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Home and Student 2007 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2CE52F03-E66F-4834-B499-A945786E4EF2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8P4G2</PKey><PID>00359-OEM-9808971-57918</PID><PIDType>8</PIDType><SID>S-1-5-21-101512358-2557343497-733699276</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L455D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091117000000.000000+000</Date></BIOS><HWID>B6BB3607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7B346FE747BB70E</Val><Hash>PxJQkgQsrWdg+R2ep+lnGj0uQSQ=</Hash><Pid>81602-903-6966942-68077</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-089-757918-02-1033-7600.0000-1412011
Installation ID: 018656628613682623789704010035644201461244964533119410
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8P4G2
License Status: Unlicensed
Remaining Windows rearm count: 3
Trusted time: 5/21/2011 5:02:29 PMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:9:2011 11:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJQE6fxJEDNU+eL7FkjGeZbrHiCOlVSIDh4=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP AMD ANT
SRAT AMD HAMMER
MSCT OEMID MSCTTBL
HPET PTLTD HPETTBL
MCFG PTLTD MCFG
TCPA TOSCPL
SLIC TOSCPL TOSCPL00
SSDT PTLTD POWERNOW
Thank you,Sincerely Taneeka
Saturday, May 21, 2011 9:09 PM
Answers
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"Taneeka" wrote in message news:e0011141-331d-4b7f-aada-8c3fd0fe97e7...
Hi,
I just recently recived an Toshiba labtop for this past christimas. Ever since i first got it i've been having a lot of problem with registering my computer. finally I called the microsoft activation promt and talk to an associate who wasnt much help figured it out on my own. Now, all of a sudden i have a black background, an error message every time i log on that ask for activation and in the bottom right hand conner it says Windows 7 Build 7600 This copy of windows is not genuine. Then i found the forums found on this site ive read and tried the majority of the suggestion given to others non of them are working. so once again i called the phone promt and was told i could not be helped because the servers are down and to call back in 30 Minutes. So if someone could help me that would be greatly appriciated. Other INFORMATION 32-bit, suppose to have windows 7 Premium and im dont know if the microsoft that use to be installed on here was suppose to be trails or permenate but non of the following software no longer works microsoft excel powerpoint or word. I also have virus protection but i believe do to the error it will not allow my virus protection to work so i keep trying different ones.
Diagnostic report below
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-89KGX-PTGRY-8P4G2
Windows Product Key Hash: Fhh8wrN/Ig6aY9JMb3pbAqC6aBM=
Windows Product ID: 00359-OEM-9808971-57918
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
Thank you,Sincerely Taneeka
Are you using Avast v6 for Anti-virus?If not, try the following.Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Run MGADiag again, and post the report
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, May 23, 2011 8:26 PM
- Marked as answer by Darin Smith MS Thursday, May 26, 2011 6:23 PM
Sunday, May 22, 2011 9:35 AMModerator
All replies
-
"Taneeka" wrote in message news:e0011141-331d-4b7f-aada-8c3fd0fe97e7...
Hi,
I just recently recived an Toshiba labtop for this past christimas. Ever since i first got it i've been having a lot of problem with registering my computer. finally I called the microsoft activation promt and talk to an associate who wasnt much help figured it out on my own. Now, all of a sudden i have a black background, an error message every time i log on that ask for activation and in the bottom right hand conner it says Windows 7 Build 7600 This copy of windows is not genuine. Then i found the forums found on this site ive read and tried the majority of the suggestion given to others non of them are working. so once again i called the phone promt and was told i could not be helped because the servers are down and to call back in 30 Minutes. So if someone could help me that would be greatly appriciated. Other INFORMATION 32-bit, suppose to have windows 7 Premium and im dont know if the microsoft that use to be installed on here was suppose to be trails or permenate but non of the following software no longer works microsoft excel powerpoint or word. I also have virus protection but i believe do to the error it will not allow my virus protection to work so i keep trying different ones.
Diagnostic report below
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-89KGX-PTGRY-8P4G2
Windows Product Key Hash: Fhh8wrN/Ig6aY9JMb3pbAqC6aBM=
Windows Product ID: 00359-OEM-9808971-57918
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
Thank you,Sincerely Taneeka
Are you using Avast v6 for Anti-virus?If not, try the following.Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Run MGADiag again, and post the report
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, May 23, 2011 8:26 PM
- Marked as answer by Darin Smith MS Thursday, May 26, 2011 6:23 PM
Sunday, May 22, 2011 9:35 AMModerator -
No reply from the Original Poster.
Issue is assumed to be resolved.
Darin MSThursday, May 26, 2011 6:23 PM