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Internet Explorer Error Report RRS feed

  • Question

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    I have installed Windows One Live Care.  Now every time I attempt to run internet explorer I get an error report message.  PLEASE HELP!!!
    Saturday, May 10, 2008 2:02 AM

Answers

All replies

  • Try using Internet Explorer without add-ons to see if the issue persists. To start Internet Explorer with no add-ons open the start menu,right click Internet Explorer and select "Browse without add-ons".

    Saturday, May 10, 2008 3:12 AM
    Moderator
  • Unfortunately that is not an option when I right click internet explorer "browse without add-ons".

    Is there something else I can try?

    Saturday, May 10, 2008 3:22 PM
  • If you browse the all programs menu to Internet Explorer there may be an option to start Internet Explorer in Safe Mode (no add ons).  If you can't find this option launch Internet Explorer>Tools>Manage add ons> disable each add on.

     

    Saturday, May 10, 2008 3:30 PM
    Moderator
  • If this problem began after installing OneCare, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    However, posting the exact error message here may allow someone to provide an answer for you other than the suggestions provided by Jim.

     

    You can also visit this page, http://www.microsoft.com/windows/products/winfamily/ie/iefaq.mspx, for help with IE problems.

    -steve

    Monday, May 12, 2008 1:36 PM
    Moderator