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Prduct Key

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Hi i have an emachine laptop and i lost the cd which had the product key on.....after been allowed to use my word programme to write a novel i'm doing, i now find i'm locked out of word programme and cant continue with my novel. When i click on word it says enter product key but as i done have it it then blocks me from accessing word. I'm a novice when it comes to pc's and i dont know how to get my product key or is it too late now? Please help me

Monday, April 18, 2011 4:39 PM

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Hello nigel oxman,

If you are trying to enter the product key printed on the Certificate of Authenticity (CoA) affixed to the computer, not gonna work, because that product key is for the installed Windows, not for Office or Word.

Please post your Office questions here: http://answers.microsoft.com/en-us/office/forum/office_install?page=1&tab=all
- Marked as answer by Darin Smith MS Wednesday, April 20, 2011 12:02 AM
Monday, April 18, 2011 4:57 PM