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Please read : Win 7 not genuine after 3 months of activation? RRS feed

  • Question

  • Hi can somebody please help me?

    I bought my windows copy on eBay in May. It is full retail  copy of Win7 Ultimate. I installed it on my new PC in June and went with activation process with no problem. This morning after switching PC on I saw the black screen saying my copy is not genuine. I tried tying activation code in agan but get same message. I visited Microsoft website to check if all the seals and holograms on my copy look ok and can't spot really any difference. It quite upsetting to me that I got the message from Microsoft after more than 3 months of using the OS. I never had any problems downloading MS updates.

    Here's a copy of my MGADT:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-HC7BV-YG7WQ-73DY9
    Windows Product Key Hash: 1Ehfmt8/bPaj1RQsSZ0OOhEmeBs=
    Windows Product ID: 00426-067-6059152-86424
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {428DC52F-069D-4B40-A190-3FA1E42DE2C3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{428DC52F-069D-4B40-A190-3FA1E42DE2C3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-73DY9</PKey><PID>00426-067-6059152-86424</PID><PIDType>5</PIDType><SID>S-1-5-21-316517602-3585575736-558996529</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P55A-UD6(C)</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F10</Version><SMBIOSVersion major="2" minor="4"/><Date>20100630000000.000000+000</Date></BIOS><HWID>A7B83607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT (czas standardowy)(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Wersja usługi licencjonowania oprogramowania: 6.1.7600.16385

    Nazwa: Windows(R) 7, Ultimate edition
    Opis: Windows Operating System - Windows(R) 7, RETAIL channel
    Identyfikator aktywacji: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Identyfikator aplikacji: 55c92734-d682-4d71-983e-d6ec3f16059f
    Rozszerzony identyfikator PID: 00426-00172-067-605915-00-2057-7600.0000-2542010
    Identyfikator instalacji: 009906465883394052124115417295396156135731713571914654
    Adres URL certyfikatu procesora: http://go.microsoft.com/fwlink/?LinkID=88338
    Adres URL certyfikatu komputera: http://go.microsoft.com/fwlink/?LinkID=88339
    Adres URL licencji użytkowania: http://go.microsoft.com/fwlink/?LinkID=88341
    Adres URL certyfikatu klucza produktu: http://go.microsoft.com/fwlink/?LinkID=88340
    Częściowy klucz produktu: 73DY9
    Stan licencji: powiadamianie
    Przyczyna powiadomienia: 0xC004F200 (nieoryginalne oprogramowanie).
    Licznik pozostałych operacji przywrócenia pierwotnego stanu licencjonowania systemu Windows: 3
    Godzina zaufana: 11/09/2010 18:16:56

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:10:2010 23:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: RAAAAAMACAABAAEAAgACAAAAAgABAAEA6GH8/4H7bssYBELGKAuAlpI8lIpqAwrVQEBy3cARfIeN75qIkOGMDGAJdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      EUDS   GBT     
      TAMG   GBT     GBT   B0
      SSDT   INTEL  PPM RCM

    I would be really gratefull for any help cause I don't really know what to do next

    Regards

    Chris
     

    Saturday, September 11, 2010 5:32 PM

Answers

  • "blademaster666" wrote in message news:e02db78c-a933-4fb6-aed7-d758996d0c20...

    Hi can somebody please help me?

    I bought my windows copy on eBay in May. It is full retail  copy of Win7 Ultimate. I installed it on my new PC in June and went with activation process with no problem. This morning after switching PC on I saw the black screen saying my copy is not genuine. I tried tying activation code in agan but get same message. I visited Microsoft website to check if all the seals and holograms on my copy look ok and can't spot really any difference. It quite upsetting to me that I got the message from Microsoft after more than 3 months of using the OS. I never had any problems downloading MS updates.

    Here's a copy of my MGADT:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-HC7BV-YG7WQ-73DY9
    Windows Product Key Hash: 1Ehfmt8/bPaj1RQsSZ0OOhEmeBs=
    Windows Product ID: 00426-067-6059152-86424
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001


    What you should do next is attempt to claim a refund from the vendor - the Key here is a Blocked Key from an MSDN account, which is not for resale.
     
    Please read the Blocked Keys sticky and the Buying Safely Online sticky at the head of this forum's index page for more assistance.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, September 13, 2010 8:52 PM
    Saturday, September 11, 2010 5:46 PM
    Moderator

All replies

  • "blademaster666" wrote in message news:e02db78c-a933-4fb6-aed7-d758996d0c20...

    Hi can somebody please help me?

    I bought my windows copy on eBay in May. It is full retail  copy of Win7 Ultimate. I installed it on my new PC in June and went with activation process with no problem. This morning after switching PC on I saw the black screen saying my copy is not genuine. I tried tying activation code in agan but get same message. I visited Microsoft website to check if all the seals and holograms on my copy look ok and can't spot really any difference. It quite upsetting to me that I got the message from Microsoft after more than 3 months of using the OS. I never had any problems downloading MS updates.

    Here's a copy of my MGADT:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-HC7BV-YG7WQ-73DY9
    Windows Product Key Hash: 1Ehfmt8/bPaj1RQsSZ0OOhEmeBs=
    Windows Product ID: 00426-067-6059152-86424
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001


    What you should do next is attempt to claim a refund from the vendor - the Key here is a Blocked Key from an MSDN account, which is not for resale.
     
    Please read the Blocked Keys sticky and the Buying Safely Online sticky at the head of this forum's index page for more assistance.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, September 13, 2010 8:52 PM
    Saturday, September 11, 2010 5:46 PM
    Moderator
  • I already opened a dispute on eBay and through Paypal. The copy I bought was advertised as Genuine Windows 7 Ultimate Full Retail Version 32&64Bit. The box was sealed and untampered with all holograms and everything looks exactly like a genuine Windows should look like as I checked it on Microsoft website. Wonder why it took Microsoft that long to notify me that the product key is invalid as now it mite be too late to get money back from eBay or Paypal.

    Anybody has any other ideas please what to do?

    Regards

    Chris

    Saturday, September 11, 2010 6:07 PM
  • "Wonder why it took Microsoft that long to notify me that the product key is invalid as now it mite be too late to get money back from eBay or Paypal."

    TO answer that question, one of two possibilites.

    1. MS suspended the account after it was hacked or abused and suspended the affected keys but the abuse was not noted quick enough to limit damage.
    2. OR- and this is the most likely possibility, the key you were sold was sold to multiple people and activated over and over again until it was blocked allowing it to be activated on your computer and many others, once the key was noted as abused and updated in the appropriate database the local copy of the WAT program on your computer would need to be ran as a scheduled task in order for your system to "know" that it was using a blocked key.

    As you can see there are several opportunites for delay from the date that someone decides to abuse or steal an accounts keys to the time they are sold, activated by multiple people, noted as abused, blocked and finaly the victims computer updates itself against the database.

     

    Saturday, September 11, 2010 6:56 PM
  • I done some more checking yesterday and it looks like I'm not gonna be able to get a refund as the deadline is 45 days after buying the product. I'm really mad with the whole situation as probably I be stuck with perfect counterfeit copy, and black screen on my PC. After looking throught some posts on this forum I found that some keys were blocked after a lot longer time than mine. That's not the first time I used an internet activated product and in my opinion what Microsoft does with key blocking really sucks. Few days or a couple of weeks should be really enough to check if the product is genuine. And advise how to buy safely online can be hardly considered a help I would expect. I think I took all the precautions while buying the product - I bought it from person with few hundred positive feedbacks, didn't go for obvious cheapest product,  inspected the box after receiving and activated it straight away after installing. I think what MS does with honest clients is one of the reasons piracy is doing so well. Why not download some soft from internet, install it on your PC and enjoy. You might have some hassle with using it  as well, but hey, at least you will be over 100 pound better off in your pocket.

    I'm still awaiting for some ideas what should I do with whole mess Microsoft left me in.

    Regards

    Chris

    Sunday, September 12, 2010 8:21 AM
  • "Why not download some soft from internet, install it on your PC and enjoy. You might have some hassle with using it  as well, but hey, at least you will be over 100 pound better off in your pocket."

     

    The most important reason for me is that it affects jobs, when the profit margin drops people get laid off and not just at MS, people at your local software, music or movie rental business all feel the pinch caused by piracy.

    The content in the stickys such as the buying safely was put here by people who volunteer, the information may have been MS's but Noal did the work on it to help people educate themselves to avoid being scammed again, or at all if they are lucky enough to see this before buying software from EBAY.

    Bottom line is we understand your frustration and empathise to an extent but be nice to the people here, they are not Microsoft. MS put the boards in place, the moderate for content when neccesary, select answers and take care of the really tough problems. Other than that it is hands off. The appropriate thing for you to do now is report this to MS.

    http://www.microsoft.com/piracy/reporting/default.aspx

     

    Sunday, September 12, 2010 1:48 PM
  • Of course I did report it already. And Carl I really do apprecieate any volunteer work that's being done by people on this forum. But you missed the most important part of post. I have looked probably through over a hundred posts in this section. Majority of people were notify by MS that their copy was fake AFTER the time they could take some legal actions to get their money back. 

    I did pay for my copy, I didn't download the pirate stuff from the net. And i was notified by MS well over after 3 months of installation that I purchased a fake copy. Correct me if I'm wrong but MSDN keys are suppouse to be valid only for a month? And is there any control from MS who gets access to that kind of keys or they are being given to anybody left and right? Why anybody can activate program with MSDN key in the first place? If I was notified in  a month  after I activated my OS, I still could do something to get my money back.  

    Amount of copies that are being described as perfect ( all prints, holograms etc )  by people who bought them is unbelievable. Did really MS done such a c... job in securing their products or the pirates are being so sophisticated? Looks like buying any MS product is a lottery. You may hit a jackpot and live happily ever after with working OS or be welcome one morning by black screen

    Sunday, September 12, 2010 3:31 PM
  • "Of course I did report it already. And Carl I really do apprecieate any volunteer work that's being done by people on this forum. But you missed the most important part of post. I have looked probably through over a hundred posts in this section. Majority of people were notify by MS that their copy was fake AFTER the time they could take some legal actions to get their money back."

    I will answer that below. 

    "I did pay for my copy, I didn't download the pirate stuff from the net. And i was notified by MS well over after 3 months of installation that I purchased a fake copy. Correct me if I'm wrong but MSDN keys are suppouse to be valid only for a month? And is there any control from MS who gets access to that kind of keys or they are being given to anybody left and right? Why anybody can activate program with MSDN key in the first place? If I was notified in  a month  after I activated my OS, I still could do something to get my money back."

    MSDN keys are good forever, they do not expire. If they did the accounts would be meaningless to us. MSDN keys, like any other key are blocked for due to patterns of abuse, meaning they are activated in differing hardware, multiple times to the point that abuse is obvious, even then, sometimes a person may reinstall so many times that a good key gets blocked. MS has been on record advising that activation wait until all hardware and configuration changes are made prior to activating, in other words, use the 30 day grace period until you know that you have a working configuration, then activate. This is more for deployment but it is good advice for many enthusiasts although I do not know it that was the intent of the recomendation from MS.

     

    Let’s say you were the first person to buy the windows packaged with that key, and the seller kept selling the key, the key would be activated again and again until the database showed abuse and the key gets flagged. MS now has to take that flagged key, along with all of the other flagged keys and add them to the WAT database. As you see this can take time, now let’s say your computer validated the day prior to your key being flagged, it may be 90 days until the next time your computer talks to the WAT server and your flagged key gets invalidated.

     

    MS has been criticized for privacy issues, they have taken great pains to insure your windows installation, as seen from the MS servers cannot be tied to you as an individual, if they did not the privacy crowd, if which I am a card carrying member would create one ____ of a racket. If the Validation and activation databases were incorporated into one behemoth and your computer validated more than the 90 days MS would be viewed as violating everyone’s privacy. They have to balance copy write protection with the privacy and even the perceived privacy of their customers.

     

    So, to summarize If Microsoft could turn off all OS's operating with a given key the day it was blocked thus catching it prior to the 45 day limit of PayPal we the privacy police would see this as a direct indication of MS's attack on all of our privacy, there must be a separation between the validation process, the activation process and the product registration process. This is all just my opinion but it is based on the privacy statements and the EULA's that none of us (except for Dan, J/K) seem to read.

     

    Sunday, September 12, 2010 4:07 PM
  • ''Microsoft Software Developer Network (MSDN) and TechNet Subscriptions are monthly installments in which developers may receive sample applications, books and periodicals, tools and utilities, miscellaneous technical information, operating systems, development toolkits, server applications, and development tools.''

    That's the reason I asked if MSDN are suppouse to be valid only for a month.

    I do understand that there's got to be balance between privacy and security. But in this case usually pirates get away with decent people's cash and honest people are being punished    for ... being honest.

    To cut the long story short what kind of advice would you give me now? I did file complaint to PayPal and eBay ( which won't work as it's too late now) . I reported the case to MS as a piracy. I will try to get a new copy of Windows under Complimentary Replacement Program in UK but don't know if I will qualify even if in my opinion my copy looks like original. Also don't know how long it will take to get everything sorted.

     Black screen is really annoying, but I don't want to use anything like RemoveWAT. Is there any difference my OS will behave now till I sort whole mess, comparing to original copy?

    I really appreciate your help

    Regards

    Chris

    Sunday, September 12, 2010 5:13 PM
  • If you are beyond the 45 day period I can only advise that you consider a WGA kit, or purchasing full retail or upgrade retail (if you have qualifing license) that will be transferable to a different computer in the future -OR- revert to a previous OS. I advise that you communicate your position about this with EBAY as strongly as you did with MS. IMHO EBAY could police fraudulent sells on EBAY far more effectively than MS can. All MS can do is ask them to remove listings. I personally tried reporting sells, one of 5 was actually removed and I have no idea if my reporting it had any effect.

     

    If you want to know which version is best for your purposes (retail vs OEM, Full vs Upgrade) ask at the below forum.

     

    http://social.answers.microsoft.com/Forums/en-US/w7install/threads

    Sunday, September 12, 2010 6:52 PM
  • Thx a lot Carl for your answer. You can count on me being tough with eBay as well.

    Could you just tell me if I can expect any problems from my OS now ( apart from black screen ) for next few weeks till I sort out everything?

    I imagine after I obtain legal copy all I will have to do is activate it again with legal product key, no reinstallation will be necessary?

    Sunday, September 12, 2010 9:09 PM
  • MSE will not work, the black screen, certain downloads will not be available but all criticle updates will be accesable.

    EDIT: For your second question, yes, you should be able to change the key. Sometimes you have to force it a bit, if you have problems installing the new key, activating and validating just ask for help here.

    Sunday, September 12, 2010 9:55 PM
  • For the present until the problem is resolved with MS and eBay, you may use Ubuntu with out installation by using the CD. You will be able to access data from your windows 7. Some soft ware may not work with UBUNTU but all common requirements are met with UBUNTU. It is very good linux based OS and is 100% free OS.
    Monday, September 13, 2010 3:53 AM
  • But this is not a Ubuntu forum.

    Monday, September 13, 2010 1:29 PM
  • I would like to thank all the people on this forum for help and support. I have sent my perfect fake copy to Microsoft for replacement under  Complimentary Replacement Program in UK. Just a few random thoughts for our friends in MS to consider.

    In my honest opinion current actions from MS are putting a lot of honest people through unnecessary stress. Finding after few months past activation date that they bought and install pirate copy is not a nice experience. And usually it's too late to file a claim if software was bought on eBay as it's got to be done during 45 days after purchase. I'm not a computer wizzard so please forgive me if some things I suggest won't make a lot of sence but I would like those ( if possible ) to be considered by people who actually can make a difference, that is Microsoft:

    • Better and tighter control over MSDN keys and people who gets them

    • Considering a different way of activating MS products for regular customers and developers, so ordinary people won't be able to activate a product if they got MSDN key. A lot of other companies are using internet activation now and with most of them if you use invalid or blocked key, you just can't activate a product, period. As simple as that.

    • Incorporating WAT proccess into Microsoft update. Your computer talks with MS update server, first thing it does, it checks if the Windows copy is genuine. If somebody wishes to disable automatic updates it's their choice, but then if something happens they can't really blame nobody

      In my opinion those few extra steps would definitely make pirates life a lot more difficult, and save  innocent people a lot of stress ( and money ) when their screen suddendly turns black.

    Regards

    Chris

    Monday, September 13, 2010 8:19 PM