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Synchronization errors in Outlook 2010 with Exchange 2010 RRS feed

  • Question

  • Hi all,

    I have an issue that I've seen at a few sites now but have not been able to resolve why it is happening.

    I have a user using Outlook 2010 (32bit) with Exchange 2010.  The user frequently has Synchronization errors logged in the Sync folder in Outlook.  I've also noticed that there are Sync issues with things she has in the public folders.  These seem to be related to one another.

    The error I get is below.  However as it says that some deletions failed, but on inspecting her outlook client, OWA and her iPhone I can clearly see that there are no items in any of the deleted items folders on any device.

    11:09:07 Synchronizer Version 14.0.6131

    11:09:07 Synchronizing Mailbox 'User Name'

    11:09:07 Synchronizing local changes in folder 'Deleted Items'

    11:09:07 Uploading to server 'SERVER NAME'

    11:09:07 Synchronization of some deletions failed.

    11:09:07                  [0-130]

    11:09:07            3 item(s) deleted in online folder

    11:09:07 Done

    Thus far I have recreated her OST file which is only 650MB.

    Can anyone recommend a solution from here?

    Friday, May 24, 2013 12:58 AM