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Scan and updates draining memory RRS feed

  • Question

  • My PC has 1G of memory.  When One Care scans for viruses it sucks the memory to about nothing, then cannot continue the scan and freezes.  Updates seem to this as well.

    Thanks,
    Friday, March 13, 2009 12:08 PM

Answers

  • OneCare should not have any problems at all with 1 gig of memory. If your scan is locking up the PC and you are experiencing other issues related to performance, the first thing that I would suspect would be that other security software is still installed fully or partially and is conflicting with OneCare.
    If you are unable to identify any conflicting software and the performance issues persist, please contact support.
     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, March 13, 2009 1:09 PM
    Moderator