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WHY is my system saying "Windows Vista (TM) Build 6002 is not genuine"? RRS feed

  • Question

  • This HP Notebook has never been upgraded since purchasing in 2007. This message just popped up last night and I ran a system restore thinking this was some kind of Malware or something. I still get the message upon reboot. What the heck is going on? I have been running this computer for OVER THREE YEARS and have downloaded COUNTLESS WINDOWS UPDATES and NEVER SEEM TO CATCH A BREAK WITH MICROSOFT constantly demanding TENS OF HOURS fixing and patching this nightmare OS. I have read some of the posts and ran the WGADIAG tool... Below is the report. 

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {02969B9A-5974-4F6D-B9D2-8E92F9870072}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.100218-0019

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Donster\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Disabled

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Disabled

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Disabled

    Script ActiveX controls marked as safe for scripting: Disabled

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{02969B9A-5974-4F6D-B9D2-8E92F9870072}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3598943843-1261222026-431039537</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.27    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080111000000.000000+000</Date></BIOS><HWID>42303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>4B4E35A7EFA55D4</Val><Hash>CSQ9rfOEbdwJpQoE81Dxmf4jeTE=</Hash><Pid>70145-746-1833913-57360</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0812008

    Installation ID: 003992938980139276223323334316147360145183901922142442

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: WQD8Q

    License Status: Notification

    Notification Reason: 0xC004F059.

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: QAAAAAEACAABAAEAAgABAAAAAwABAAEAJJTMBGDu0wF2G7zjIL6ABIjMBpiYYFxLRCyN7/L0ptWw9qqmrFZ4qg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: no, invalid SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID ValueOEMTableID Value

      APIC PTLTD APIC  

      FACP NVIDIAMCP67-M 

      SRAT AMD   HAMMER  

      HPET PTLTD HPETTBL 

      BOOT PTLTD $SBFTBL$

      MCFG PTLTD  MCFG  

      TCPA Phoenix      

      SSDT PTLTD POWERNOW

      SLIC HPQOEMSLIC-MPC

     

     

     

    Wednesday, June 16, 2010 12:11 AM

Answers

All replies

  • Hello Donstermania,

    I think your situation is identical to this one:  http://social.microsoft.com/Forums/en-US/genuinevista/thread/d5e4a2fb-3453-4676-a8c5-79dc430d0cba


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, June 16, 2010 1:36 AM
  • Hello Donstermania,

    You wrote, "...NEVER SEEM TO CATCH A BREAK WITH MICROSOFT constantly demanding TENS OF HOURS fixing and patching this nightmare OS..."

    Odd, my Vista installations work just fine.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, June 16, 2010 2:55 AM
  • Thanks again Dan. The product key worked and activated with no trouble. The interruption came as it often does at a time when I really needed to be able to use my computer unfettered with yet another "Pardon me Mr. Customer, but we think you're a thief and need you to check in one more time for the Digital Microsoft Potential Suspect Counterfeiter Line-up" message... This may have cost me a hundred bucks. So I feel justified in my anger.  

    My Vista runs... I wouldn't say fine though. I'm talking about the dozens of times I have to download updates. Often it's right when I'm doing something important like last night and today. Then there's the Service Packs and the rebooting... So yes... Tens of hours... Not much better than XP. This PC has 2 GB of RAM and a decent AMD Proc... It runs... but it's not fine. I'm glad you're having a good experience. 

    And I am VERY GRATEFUL for your quick and efficient solution. THANK YOU VERY MUCH!!!

     

    Sincerely,

    Don

    PS - I'm surprised by the editing of my sentence. TV lets you say far worse... Interesting.

    Wednesday, June 16, 2010 3:17 AM