locked
VISTA ask to activate after a crash or disfunction RRS feed

  • Question

  • Can anybody give some advice and help to let run this windows vista normally again?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0x80070426

    Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37

    Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=

    Windows Product ID: 89578-OEM-7332157-00056

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {4E33A6CC-71EF-4C70-8DFF-FB09CE59283B}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.101014-0432

    TTS Error: T:20110505191252914-

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Opera\opera.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{4E33A6CC-71EF-4C70-8DFF-FB09CE59283B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2TB37</PKey><PID>89578-OEM-7332157-00056</PID><PIDType>2</PIDType><SID>S-1-5-21-2946329436-490714820-278877287</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>0769EDG</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>68ET37WW</Version><SMBIOSVersion major="2" minor="4"/><Date>20080729000000.000000+000</Date></BIOS><HWID>27323507018400FA</HWID><UserLCID>0807</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-68   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAHAHAAAAAAAAYWECAOS/NZA/x2OpRwvMAZ9Lgob3gCK+aLF+f3Ggq5MzCmRTpr+Sse9FSFBxMS2j07fQMWzJlJLaw1jHgfJk7DOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw2LChCixnhclyLKxemNGWewOcqRrhY+s3Y3iWjfbjtnA6v6yh3NQld6G7Z6m7og/czkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

     

    Licensing Data-->

    Software Licensing service is not running.

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: PgAAAAEABgABAAIAAQABAAAABAABAAEAJJTieCQM+OfE+6BE0NakVUaDLhsumGpm8vRstDH2dFm8EaxWKoU=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID ValueOEMTableID Value

      APIC INTEL CRESTLNE

      FACP TOSCPLCRESTLNE

      HPET INTEL CRESTLNE

      BOOT PTLTD $SBFTBL$

      MCFG INTEL CRESTLNE

      TCPA Intel CRESTLNE

      TMOR PTLTD        

      SLIC LENOVOTP-68   

      APIC INTEL CRESTLNE

      SSDT SataReSataAhci

      SSDT SataReSataAhci

      SSDT SataReSataAhci

      SSDT SataReSataAhci

      SSDT SataReSataAhci

    Saturday, May 7, 2011 4:28 PM

Answers

  • "Michelak2005" wrote in message news:e0449ee7-3cf7-4a32-8b46-616754915be3...

    Can anybody give some advice and help to let run this windows vista normally again?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0x80070426

    Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37

    Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=

    Windows Product ID: 89578-OEM-7332157-00056

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {4E33A6CC-71EF-4C70-8DFF-FB09CE59283B}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.101014-0432

    TTS Error: T:20110505191252914-

     

    Licensing Data-->

    Software Licensing service is not running.

     


    Are you running Avast as anti-virus?
     
    You have a Trusted Store Tamper...
     In Windows, there are files that have, what is known as, a Digital Signature. A Digital Signature is an industry standard that ensures that a file is, in fact, from the specified source. If a file is modified, in any way, the Digital Signature is broken.
     
    Example: lets say you get a Printer Driver that is Digitally Signed from HP. Since the Digital Signature was created by a Trusted Source (HP) a Certificate is created within Window's Trusted Store. The Digital Signature is dependent on the file's Hash (think fingerprint) so if the file is changed in any way, it's Digital Signature is broken and becomes invalid.  So lets say that the HP Driver got modified by some sort of Malware or became corrupt for some reason. The File's Hash would no longer match the hash listed in the Digitally Signature (or the Signature may not even be readable at that point). The Digital Signature becomes invalid because windows now don't know what has been done to that file, so the file can no longer be trusted. This, in turn, invalidates the corresponding Certificate within the Trusted Store which causes a Trusted Store Tamper which results in Windows turning to a Non-Genuine state.
     
      What I have described in the above example is basically what is happening with your Windows.  Some Digitally Signed file has been modified in some way and the Certificate within Windows's Trusted Store has become invalid (i.e. no longer trusted) which invalidates the Certificate in the Trusted Store and that is what has triggered the Non-Genuine messaging.
     
     
      Unfortunately, none of my tools are able to pinpoint which file/signature/certificate is causing the problem. However there are a few thing you can try that may correct the issue.
     

      NOTE: Below I have listed some things to try to resolve the issue, the problem is that you have already tried #3 and you have stated you don't have any restore point to be able to do #2.  That just leaves #1 and #4.  So please take a look at #1 and see if that helps, and if not, proceed direct to #4.
     

      1) First off not all Digitally Signed files are Drivers, but from experience we have found that this issue seems to occur the most with Drivers.  So my first suggestion is to confirm that all your hardware drivers are up to date. Note: Figuring out if a Driver is up to date and/or replacing a driver with a more current one can sometimes take semi-advanced computer knowledge and me explaining the process is outside the scope of this forum. If you do not know how to work with Drivers seek assistance or skip down to #2 or #3 below
     
      2) Restore Windows back to a past System Restore Point.
     
    1) Boot into Windows
    2) Click the Start button
    3) In the Start Search field, type: System Restore and hit the Enter key
    4) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to a date Before you first noticed the issue (which hopefully was today).
    5) Click the "Next" button.
    6) Reboot
     
      3) Repair Windows using the 'sfc /scannow' command
     
    The Scan Now will look for any bad Windows files and attempt to repair them, if possible (it isn't always able to)
     
    1) Login to Windows
    2) Click the Start button
    3) Type: cmd.exe in the search field
    4) Right-click the cmd.exe file and select Run as Administrator
    5) In the CMD window, type: sfc /scannow
    6) Reboot and see if that resolves the issue.
     

    4) If none of my suggestions resolves the issue, then the only other suggestions I have are to either contacting Microsoft Assisted support, at one of the below URLs, or reinstalling Windows.
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 7, 2011 4:36 PM
    Moderator

All replies

  • "Michelak2005" wrote in message news:e0449ee7-3cf7-4a32-8b46-616754915be3...

    Can anybody give some advice and help to let run this windows vista normally again?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0x80070426

    Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37

    Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=

    Windows Product ID: 89578-OEM-7332157-00056

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {4E33A6CC-71EF-4C70-8DFF-FB09CE59283B}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.101014-0432

    TTS Error: T:20110505191252914-

     

    Licensing Data-->

    Software Licensing service is not running.

     


    Are you running Avast as anti-virus?
     
    You have a Trusted Store Tamper...
     In Windows, there are files that have, what is known as, a Digital Signature. A Digital Signature is an industry standard that ensures that a file is, in fact, from the specified source. If a file is modified, in any way, the Digital Signature is broken.
     
    Example: lets say you get a Printer Driver that is Digitally Signed from HP. Since the Digital Signature was created by a Trusted Source (HP) a Certificate is created within Window's Trusted Store. The Digital Signature is dependent on the file's Hash (think fingerprint) so if the file is changed in any way, it's Digital Signature is broken and becomes invalid.  So lets say that the HP Driver got modified by some sort of Malware or became corrupt for some reason. The File's Hash would no longer match the hash listed in the Digitally Signature (or the Signature may not even be readable at that point). The Digital Signature becomes invalid because windows now don't know what has been done to that file, so the file can no longer be trusted. This, in turn, invalidates the corresponding Certificate within the Trusted Store which causes a Trusted Store Tamper which results in Windows turning to a Non-Genuine state.
     
      What I have described in the above example is basically what is happening with your Windows.  Some Digitally Signed file has been modified in some way and the Certificate within Windows's Trusted Store has become invalid (i.e. no longer trusted) which invalidates the Certificate in the Trusted Store and that is what has triggered the Non-Genuine messaging.
     
     
      Unfortunately, none of my tools are able to pinpoint which file/signature/certificate is causing the problem. However there are a few thing you can try that may correct the issue.
     

      NOTE: Below I have listed some things to try to resolve the issue, the problem is that you have already tried #3 and you have stated you don't have any restore point to be able to do #2.  That just leaves #1 and #4.  So please take a look at #1 and see if that helps, and if not, proceed direct to #4.
     

      1) First off not all Digitally Signed files are Drivers, but from experience we have found that this issue seems to occur the most with Drivers.  So my first suggestion is to confirm that all your hardware drivers are up to date. Note: Figuring out if a Driver is up to date and/or replacing a driver with a more current one can sometimes take semi-advanced computer knowledge and me explaining the process is outside the scope of this forum. If you do not know how to work with Drivers seek assistance or skip down to #2 or #3 below
     
      2) Restore Windows back to a past System Restore Point.
     
    1) Boot into Windows
    2) Click the Start button
    3) In the Start Search field, type: System Restore and hit the Enter key
    4) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to a date Before you first noticed the issue (which hopefully was today).
    5) Click the "Next" button.
    6) Reboot
     
      3) Repair Windows using the 'sfc /scannow' command
     
    The Scan Now will look for any bad Windows files and attempt to repair them, if possible (it isn't always able to)
     
    1) Login to Windows
    2) Click the Start button
    3) Type: cmd.exe in the search field
    4) Right-click the cmd.exe file and select Run as Administrator
    5) In the CMD window, type: sfc /scannow
    6) Reboot and see if that resolves the issue.
     

    4) If none of my suggestions resolves the issue, then the only other suggestions I have are to either contacting Microsoft Assisted support, at one of the below URLs, or reinstalling Windows.
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 7, 2011 4:36 PM
    Moderator
  • sorry so far no sucess, did try the system restore but cant enter the activation code or will resolve any other way
    Saturday, May 7, 2011 8:10 PM
  • "Michelak2005" wrote in message news:0f53fcdc-8262-4664-a952-552e8d2c84fc...
    sorry so far no sucess, did try the system restore but cant enter the activation code or will resolve any other way

    ?? please go into more detail - I'm not sure what the problem with System Restore was?
    Did it fail, or were you unable to get it to start, or what?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 7, 2011 9:21 PM
    Moderator
  • Thank you Noel

     

    Well did a restore and did another restore with Lenovo rescue and restore that did bring me to Jan 2011.

    Still Vista is not authorised and I can not put the code in as it does not let me do that

     

    It still says on system information that Windows is not activated

    and on next line says the product ID  and ask at the end of the line "change product key"

     

    where can I go from here?

     

     

    Sunday, May 8, 2011 12:39 PM
  • "Michelak2005" wrote in message news:44380f10-ce09-49c9-bce9-098c91aa11f8...

    Thank you Noel

     

    Well did a restore and did another restore with Lenovo rescue and restore that did bring me to Jan 2011.

    Still Vista is not authorised and I can not put the code in as it does not let me do that

     

    It still says on system information that Windows is not activated

    and on next line says the product ID  and ask at the end of the line "change product key"

     

    where can I go from here?

     

     


    I asked for *detail* - not narrative!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 8, 2011 6:58 PM
    Moderator
  • well sorry thats how I can answer as a non computer professional, I know that might not to help to resolve the matter but I dont know how and what details you need
    Sunday, May 8, 2011 9:45 PM
  • "Michelak2005" wrote in message news:cc70f3e9-331f-4598-b33c-5605af3e24ad...
    well sorry thats how I can answer as a non computer professional, I know that might not to help to resolve the matter but I dont know how and what details you need

    Detail means EXACT error messages - and how you get them.
     
    Please also provide another MGADiag report.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 8, 2011 10:30 PM
    Moderator