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Issue with rollup 14 and outlook client RRS feed

  • Question

  • Hello, we have crm 4 installed in our company for a long time
    last week we tried to install rollup 14 on the server and it was ok, but when we tried to install the rollup for the outlook client we got the error messge: "Microsoft Dynamic CRM Data Connector for Microsoft SQL Server Reporting Services was not found on the system"

    We never had any problem with previous rollups for the outlook client

    Does anyone have any idea what to do?

    Thanks,
    Jonathan

    Sunday, December 5, 2010 10:01 AM

Answers

  • Are you sure you downloaded the correct file? It should be around 30meg and called 'CRMv4.0-KB2389019-i386-Client-ENU.exe'. The link to the data connector update is right above it on the download page so perhaps to downloaded it by mistake?

    Neil.


    Neil - My CRM Blog
    Monday, December 6, 2010 12:08 PM
  • The file we downloaded was corrupted and that is why we have the error, Thanks to you all
    • Marked as answer by Jonathan Y. _ Thursday, December 23, 2010 11:07 AM
    Thursday, December 23, 2010 11:07 AM

All replies

  • Are you sure you downloaded the correct file? It should be around 30meg and called 'CRMv4.0-KB2389019-i386-Client-ENU.exe'. The link to the data connector update is right above it on the download page so perhaps to downloaded it by mistake?

    Neil.


    Neil - My CRM Blog
    Monday, December 6, 2010 12:08 PM
  • Hi Jonathan,

    Maybe you have tried to install CRMv4.0-KB2389019-amd64-SRS-ENU.exe or CRMv4.0-KB2389019-i386-SRS-ENU.exe.

    Your CRM server and RS Server are in the same box??


    Julio
    Monday, December 6, 2010 2:53 PM
  • The file we downloaded was corrupted and that is why we have the error, Thanks to you all
    • Marked as answer by Jonathan Y. _ Thursday, December 23, 2010 11:07 AM
    Thursday, December 23, 2010 11:07 AM