security block, password works on live.com account. RRS feed

  • Question

  •   My password for my live.com account works and is accepted, but it makes me go through the account verification process.

    My alternate email is defunct,  and I dont have any other  recovery methods available.  The account recovery form never allows me to verify Im the owner as it says I dont have enough info, ( even though I know the correct password)

     I use this account for business,  and would appreciate if a moderator or account specialist could unblock my account so I can continue using the same password that still works!

     After regaining access, I will update my alternate email address and change passwords, etc.

     Thank you for your help.

    Sunday, April 17, 2016 11:28 PM