Answered by:
Can't activate Win XP Pro Genuine Adv...

Question
-
Just installed Windows XPPro Genuine Adv Polish Direct CD & On-Line Product Key.
When I tried to activate it failed.
I selected the telephone option and was told the installation is "invalid" and was transfered to an operative
who basically said the same thing and the only thing I can do is re-install. I don't really want to install again.
I want to make activation OS.Change of identification of installation gives nothing too
KeyUpdateTool,exe:
Key of product is with present key of product consistent. Try again.
Output from daignostic tool:
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Validation Code: 1
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-4TQHW-WG7JQ-FR2BJ
Windows Product Key Hash: wjSR6xO4WUg48MEgSAa6JqKtU7M=
Windows Product ID: 76447-084-1697633-22798
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {74066160-E26A-4F49-873F-E94A77EF1585}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
Resolution Status: N/ANotifications Data-->
Cached Result: 1
File Exists: Yes
Version: 1.7.18.7
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_B4D0AA8B-470-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{74066160-E26A-4F49-873F-E94A77EF1585}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FR2BJ</PKey><PID>76447-084-1697633-22798</PID><PIDType>5</PIDType><SID>S-1-5-21-1844237615-1965331169-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20041122000000.000000+000</Date></BIOS><HWID>060D37D70184A05B</HWID><UserLCID>0415</UserLCID><SystemLCID>0415</SystemLCID><TimeZone>Środkowoeuropejski czas stand.(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Tuesday, December 25, 2007 11:45 PM
Answers
-
Good Afternoon Dan,
Curious where did you purchase this Windows version which is currently installed on your machine? The diagnostic results indicate you have Windows XP Professional Retail version currently installed. I would like to help you with this issue and I have a couple questions to ask. This will help point me in a direction which I may offer further assistance.
a. Did you purchase the computer brand new, used, @ an auction, off the internet or how?
b. Is the computer a commercial built system or was the system custom built by a local shop?
c. Do you have all the original software which was originally installed on the computer @ the time of purchase?
d. Last has the computer ever been turned in for repairs?
Thank you for posting your diagnostic information. Diagnostic results help our team in determining the root cause of your issue. We are sorry to hear about the problem your currently experiencing. I can see right away what the issue is and why you are not passing validation. Unfortunately, the product key used to install Windows XP Professional is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder. As a rule, VLK editions of either an Operating System and/or Office should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP and MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.
If you want to keep Windows XP Pro installed on the computer, then your best option is to participate in the Genuine Windows Offer and purchase a WGA Kit for $149 USD. You will be emailed a Product Key that can be used immediately for your currently non- genuine installation of XP Pro, and then about 2-3 weeks later you will receive a genuine Microsoft Windows XP Pro full retail CD and COA, which you can use to do a clean installation (recommended). Also please review the Validation Advisor for further guidance at:
https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx
First, if this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy. Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.
Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx who have become victims. Microsoft legal will follow up on all leads provided. Submitting piracy reports will assist in stopping unscrupulous business practices. We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. You may be eligible for free software if you have high quality counterfeit discs as illustrated here:
http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit
Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance.
Thank you,
Stephen Holm, MS
WGA Forum ManagerWednesday, December 26, 2007 8:42 PM
All replies
-
Good Afternoon Dan,
Curious where did you purchase this Windows version which is currently installed on your machine? The diagnostic results indicate you have Windows XP Professional Retail version currently installed. I would like to help you with this issue and I have a couple questions to ask. This will help point me in a direction which I may offer further assistance.
a. Did you purchase the computer brand new, used, @ an auction, off the internet or how?
b. Is the computer a commercial built system or was the system custom built by a local shop?
c. Do you have all the original software which was originally installed on the computer @ the time of purchase?
d. Last has the computer ever been turned in for repairs?
Thank you for posting your diagnostic information. Diagnostic results help our team in determining the root cause of your issue. We are sorry to hear about the problem your currently experiencing. I can see right away what the issue is and why you are not passing validation. Unfortunately, the product key used to install Windows XP Professional is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder. As a rule, VLK editions of either an Operating System and/or Office should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP and MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.
If you want to keep Windows XP Pro installed on the computer, then your best option is to participate in the Genuine Windows Offer and purchase a WGA Kit for $149 USD. You will be emailed a Product Key that can be used immediately for your currently non- genuine installation of XP Pro, and then about 2-3 weeks later you will receive a genuine Microsoft Windows XP Pro full retail CD and COA, which you can use to do a clean installation (recommended). Also please review the Validation Advisor for further guidance at:
https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx
First, if this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy. Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.
Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx who have become victims. Microsoft legal will follow up on all leads provided. Submitting piracy reports will assist in stopping unscrupulous business practices. We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. You may be eligible for free software if you have high quality counterfeit discs as illustrated here:
http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit
Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance.
Thank you,
Stephen Holm, MS
WGA Forum ManagerWednesday, December 26, 2007 8:42 PM -
ok let's go.
I purchased the system in the Internet on the web site: www.micorosoft.com
I received:
- Product Key received e-mail from: service (at) microsoft.com- original CD with hologram
- box with Certificate of Authenticity (this: http://www.microsoft.com/resources/howtotell/static/images/features/coa_retail_10.jpg)
- invoice from Microsoft Ireland Operations Ltd. with Product Key.
I purchased the new computer in the local shop without Operating System. I changed in it only CD on DVD LG. Final I never activated this copy of the OS.
So far this comp. used original Win98 and different Linux, it is my second computer, first it is a notebook with MS VIsta BE.Kind regards
Dan
Thursday, December 27, 2007 11:18 AM -
Dan,
Please use the information provided when you purchased the software/product key and explain exactly what happened. Unfortunatly I do not have any other guidance except what I provided you previously. Take care
stephen holm, ms
Thursday, December 27, 2007 5:33 PM