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OneCare - Recovering Backed Up Files RRS feed

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    I am a former OneCare subscriber (from Oct 08 to Oct 09).
    My harddrive chashed in May 08.  Luckily, I had recently backed up my files using OneCare.  However, I encounter significant technical problems when I tried to reinstall OneCare.  I spent over 20 hours online with "experts" trying to correct the problem ... and I never did get the program installed.  I thought I could recover my files using OneCare on my laptop and tried to renew my subscription so I could the "Restore" feature ... but, Microsoft is nolonger accepting OneCare customers; they did offer Microsoft Security Essentials.  I no longer have a computer with an operable OneCare service.
    How do I recover the "backed up" files?

    Sunday, November 1, 2009 4:11 PM

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