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Windows XP GVA failure RRS feed

  • Question

  •  

    Hi,

     

             My copy of Win XP Pro fails to validate?  The COA sticker reads "OEM Software", "Windows XP Professional x64 Edition" Please, enlighten me into resolving this issue?

                                                                                      Thanks.

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine (WGA unsupported OS)
    Validation Code: 6
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3QTFC-D2QQ9-JRJH6
    Windows Product Key Hash: pAUzAQDR5gyiaY/Uqil8b2qU/j4=
    Windows Product ID: 76588-OEM-5100636-87275
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.2.3790.2.00010100.2.0.000
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {DCC1F4E9-3395-4A88-9284-0418ED32BE25}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DCC1F4E9-3395-4A88-9284-0418ED32BE25}</UGUID><Version>1.7.0066.0</Version><OS>5.2.3790.2.00010100.2.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JRJH6</PKey><PID>76588-OEM-5100636-87275</PID><PIDType>0</PIDType><SID>S-1-5-21-3813913665-3971062443-700989995</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20070418******.******+***</Date></BIOS><HWID>7BC630970184EB7A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults> 

     

    Friday, January 18, 2008 6:17 PM

Answers

  • Hello mikebear45,

     

    64bit copies of Windows XP are not required to validate and therefor will not pass validation when it is attempted.  Please let me know if you have any further questions.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Friday, January 18, 2008 7:17 PM
  • My OEM OS software will not activate. It says that "the number of times this software may be installed has been exceeded". This is only the second time I've installed it to my hard drive since purchasing the software! HELP!

    What happens when the 30-day activation period expires?

    Friday, January 18, 2008 8:48 PM
  • If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us


     

    Friday, January 18, 2008 9:57 PM
    Moderator

All replies

  • Hello mikebear45,

     

    64bit copies of Windows XP are not required to validate and therefor will not pass validation when it is attempted.  Please let me know if you have any further questions.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Friday, January 18, 2008 7:17 PM
  • I noticed you are running Windows XP Pro 64 Bit. This Windows operating system isn't required to be validated.

    Friday, January 18, 2008 7:17 PM
    Moderator
  • Okay, I may be confused...Is there a difference between Windows Validation and Windows activation? I thought that they are one in the same? I cannot activate the Win XP x64 OS edition that I have. What happens when the 30 day time limit runs out?

     

    Friday, January 18, 2008 8:36 PM
  • If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Friday, January 18, 2008 8:41 PM
    Moderator
  • My OEM OS software will not activate. It says that "the number of times this software may be installed has been exceeded". This is only the second time I've installed it to my hard drive since purchasing the software! HELP!

    What happens when the 30-day activation period expires?

    Friday, January 18, 2008 8:48 PM
  • If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us


     

    Friday, January 18, 2008 9:57 PM
    Moderator