MS office RRS feed

  • Question

  • I can't find my MS office CD - How can I find my product key on my old computer so I can install the software on my new computer?

    Sunday, August 5, 2007 7:55 PM


  • Judyg


         Thank you for visiting the Microsoft Genuine Advantage Forum.  The purpose of this forum is the support of Windows Genuine Advantage (WGA) program.  Your question is off topic as well as outside my area of knowledge. I suggest posting your question to one of the Office newsgroups here:




    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  In turn the tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.


    Download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the “Windows” tab, click “Copy”, then paste the report into a response message in this thread.


    Thank you,


    Stephen Holm, MS

    WGA Forum Manager

    Monday, August 6, 2007 9:08 PM