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Add-in of CRM button don't work to mail merge RRS feed

  • Question

  • Add-in of CRM button don't work to mail merge on 3 PC's

    Because it is working for users on other PC as wel, it shoot be a local PC setting or something why it isn't working.

    The button is present, but doesn't work. nothing happend when clicking on the button.

    I already tryed the following:

    1. http://support.microsoft.com/kb/2500375

    2. Re-install Office2010 and all updates

    3. De-install CRM Plug-in en re-install again incl. de rollup 15

    The button is working IN IE10 and in Chrome, but in that case the mail isn't saved into CRM. So we need to do it in Outlook.


    • Edited by MisterMcJohn Wednesday, November 20, 2013 1:08 PM
    Wednesday, November 20, 2013 10:53 AM