error code 0019-800 70643 & 0029-800 70643 RRS feed

  • Question

  • I have been using One Care for 5 months on my new laptop, which came with Vista.


    Last week it suddenly had a RED message that there were 2 problems with one care. I clicked the "fix it" buttons but nothing changed other than it told me to re-boot.


    None of the other computers on my home network are having any problems with One Care.


    I eventually uninstalled One Care from the laptop by clicking "run" then typing "appwix.cpl", then uninstall one care....but at the very end it gave me a message: Cannot uninstal error ID 0029-800 70643.


    I tried to re-install it, and again just before the end it said: Cannot install one or more of the components error ID 0019-800 70643.


    Running appwiz.cpl says one care is no longer there, however it still asks permission to run programs, and does not appear in the tray... Hmmm


    I tried tio install the 90 day beta version, but it too would not install.


    I am now running the one care beta scanner for a second time (first time had no effect but did report 155 incorrect or unused registry entries.


    Any hints on how to proceed?


    One Care Fan 269

    Tuesday, February 12, 2008 3:15 AM


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