Answered by:
Message "The validation service is unable to determine whether Windows is genuine" on Windows Server 2008

Question
-
I have a production server that I can't login cause it says that "a change not authorized was performed in windows" (something like that, due to windows is in spanish and i'm trying to translate)......so, I'm worried a lot cause I have a database with tables with more than 200 million entries......
Thanks in advance, I'd hope to have a quick resolution cause I think I'm not going to sleep until the problem it's fixed :)
so, here is my Diagnostic Report......
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: N/A, hr=0xc004d401
Windows Product Key Hash: N/A, hr=0xc004d401
Windows Product ID: 55041-091-3080575-76741
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.0.6001.2.00030110.1.0.000
ID: {72122012-0634-4287-8282-A41CE33B0F9F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Server (R) 2008 Standard
Architecture: 0x00000009
Build lab: 6001.longhorn_rtm.080118-1840
TTS Error: K:20130419144300820-M:20130419081802448-
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: 159.16.10.29:80
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Prompt
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Disabled
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\linkinfo.dll[Hr = 0x80070002]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{72122012-0634-4287-8282-A41CE33B0F9F}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00030110.1.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-091-3080575-76741</PID><PIDType>6</PIDType><SID>S-1-5-21-2605533804-3708011536-1820389411</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>PowerEdge T710</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>6.1.0</Version><SMBIOSVersion major="2" minor="6"/><Date>20111018000000.000000+000</Date></BIOS><HWID>66333507018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar central (México)(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>PE_SC3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65604</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>Spsys.log Content: U1BMRwEAAAAAAQAACAAAAJ/mQAIAAAAAYWECAAD4//+70fJRAD3OARhy9171jCizkdIEkQaJZ65FSW5keLbhNHlKUnoA193XyQqvgZM384/w5mtb7s1t8Cd7IPmIgITKmLNv1wD2WLZ7daan7bdr7VxYdQ1BZScx4DkkCd2V0+w0qMw9NW1lJIqaMVS50xsGhTiu2v3HTjLlzsauw1rN6YPtvvhlgmsOgBe4wEVRYcHWzat6M07q88GxBpop0WwiuBXa5HXuzs1OU5kpI4Km83cHZMn5BmY2HdKPD8tNYkwP34K9Ekif+jOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=
Licensing Data-->
N/A, hr = 0x80070718Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: NgAAAAIAAgABAAEAAgAAAAAABAABAAEAhFH0uncWGnaqDHTmAkdYppSr8vT28GC71EioLIIoOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL PE_SC3
FACP DELL PE_SC3
SRAT DELL PE_SC3
HPET DELL PE_SC3
MCFG DELL PE_SC3
SPCR DELL PE_SC3
DM__ DELL PE_SC3
WD__ DELL PE_SC3
SLIC DELL PE_SC3
ERST DELL PE_SC3
HEST DELL PE_SC3
BERT DELL PE_SC3
EINJ DELL PE_SC3
TCPA DELL PE_SC3
SSDT INTEL PPM RCMFriday, April 19, 2013 9:06 PM
Answers
-
http://social.microsoft.com/Forums/en-US/genuinevista/thread/a3145e58-eaea-43e5-b2db-c15885076c48 should help.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonEditor Wednesday, April 24, 2013 8:21 AM
- Marked as answer by Noel D PatonEditor Tuesday, April 30, 2013 10:13 PM
Saturday, April 20, 2013 12:22 PMModerator
All replies
-
http://social.microsoft.com/Forums/en-US/genuinevista/thread/a3145e58-eaea-43e5-b2db-c15885076c48 should help.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonEditor Wednesday, April 24, 2013 8:21 AM
- Marked as answer by Noel D PatonEditor Tuesday, April 30, 2013 10:13 PM
Saturday, April 20, 2013 12:22 PMModerator -
Thank you very much Noel, symantech endpoint protection was the one giving the problemTuesday, April 23, 2013 8:29 PM
-
Great - please post a new MGADiag report so we can check that all is OK now.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Wednesday, April 24, 2013 8:21 AMModerator