locked
Error: The referenced account is currently locked out and may not be logged on to. (Exception from HRESULT: 0x80070775) from our school 365 email account RRS feed

  • Question

  • I am a student from City University of Hong Kong and the user of Microsoft 365 email account.
    However, after changed my password once, I cannot log on the account. 

    I received the below message when I was trying to reset my password.

    Error: The referenced account is currently locked out and may not be logged on to. (Exception from HRESULT: 0x80070775) 

    Could I know what wrong with my email account? What should I do?

    Thank you!!

    Monday, September 30, 2013 1:40 PM