I am a student from City University of Hong Kong and the user of Microsoft 365 email account.
However, after changed my password once, I cannot log on the account.
I received the below message when I was trying to reset my password.
Error: The referenced account is currently locked out and may not be logged on to. (Exception
from HRESULT: 0x80070775)
Could I know what wrong with my email account? What should I do?
Thank you!!