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  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-JQX8J-GYGK3-6X6WD
    Windows Product Key Hash: uGUHMlskOcYcAsNQN9VhyjV9b3E=
    Windows Product ID: 55277-OEM-2111907-00105
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.1.0.hom
    ID: {BCAED91B-28F0-4C42-BF70-97E70A9AEE8D}
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Failed to retrieve file version. - 0x80070006
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BCAED91B-28F0-4C42-BF70-97E70A9AEE8D}</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.1.0.hom</OS><PKey>*****-*****-*****-*****-6X6WD</PKey><PID>55277-OEM-2111907-00105</PID><PIDType>2</PIDType><SID>S-1-5-21-861567501-1957994488-1363890819</SID><SYSTEM><Manufacturer>D850MV</Manufacturer><Model>MV85010A</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>MV85010A.86A.0005.P02.0108011332</Version><SMBIOSVersion major="2" minor="3"/><Date>20010801******.******+***</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>D7C2378F0184C042</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>  

    Monday, May 14, 2007 1:26 PM

Answers

  • Hi mantukas,

     

    Your log shows XP is not activated.  Kindly try to activate it by clicking Start>All Programs>Accessories>System Tools>Activate Windows. 

    After activation, you may proceed to 'validate' by going to http://www.microsoft.com/genuine, select "Validate Windows"

     

    Monday, May 14, 2007 4:09 PM
  • Mantukas,

     

    The mgadiag report is showing that you are trying to install a Gateway Computer OEM SLP license for XP Home onto a computer (motherboard) that is not being identfied as being a Gateway computer or motherboard.

     

    Please understand that in almost all situations, this is a violation of the End User Licensing Agreement (EULA) for OEM XP licenses, which are permanently tied to the computer onto which they are first installed and are not permitted to be moved to or installed on any other computer.

     

    Can you explain why you are doing this?

    Monday, May 14, 2007 4:52 PM

All replies

  • Hi mantukas,

     

    Your log shows XP is not activated.  Kindly try to activate it by clicking Start>All Programs>Accessories>System Tools>Activate Windows. 

    After activation, you may proceed to 'validate' by going to http://www.microsoft.com/genuine, select "Validate Windows"

     

    Monday, May 14, 2007 4:09 PM
  • Mantukas,

     

    The mgadiag report is showing that you are trying to install a Gateway Computer OEM SLP license for XP Home onto a computer (motherboard) that is not being identfied as being a Gateway computer or motherboard.

     

    Please understand that in almost all situations, this is a violation of the End User Licensing Agreement (EULA) for OEM XP licenses, which are permanently tied to the computer onto which they are first installed and are not permitted to be moved to or installed on any other computer.

     

    Can you explain why you are doing this?

    Monday, May 14, 2007 4:52 PM