locked
unblocking email on outlook RRS feed

  • General discussion

  • I have onecare and I use windstream for my internet.  I use outlook also and if my onecare is on then I do not receive email.  But if I turn it on...faster than light my messages appear.  How do I fix this?
    Tuesday, April 15, 2008 4:56 PM

All replies

  • OneCare should not be blocking Outlook email. Do you have any other security software installed or perhaps leftover from before OneCare? What you are describing sounds like a conflict with a Firewall still resident on the PC or a scanner that is intercepting your email, but now conflicting with OneCare's firewall.

    -steve

     

    Tuesday, April 15, 2008 5:05 PM
    Moderator
  • could I guess how do I get rid of them?

     

    Tuesday, April 15, 2008 5:23 PM

  • Task 'jer - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

     

    Tuesday, April 15, 2008 5:32 PM
  • What was your previous security software? And are you running anything else at this point in addition to OneCare?

    When you mention that you turn off OneCare, do you mean specifically the firewall?

    -steve

    Tuesday, April 15, 2008 7:28 PM
    Moderator
  • Yes I turned off the firewall

     

     

    Tuesday, April 15, 2008 8:01 PM
  • And the previous security software? Still active?

    -steve

     

    Tuesday, April 15, 2008 9:52 PM
    Moderator