locked
KMS Activated Not Genuine since about 1 week RRS feed

  • Question

  • Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a2
    Cached Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-X2YGT-QR4M6-4BWMV
    Windows Product Key Hash: TnwCbyf9ehGTwtFVj04JwJukZMg=
    Windows Product ID: 89586-236-0200203-71559
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6000.2.00010100.0.0.004
    CSVLK Server: 192.168.168.13
    CSVLK PID: 55041-026-0008445-71000
    ID: {A1AFA1A3-AB99-47A8-84CD-28E1C7DCD38E}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Enterprise
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A1AFA1A3-AB99-47A8-84CD-28E1C7DCD38E}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4BWMV</PKey><PID>89586-236-0200203-71559</PID><PIDType>1</PIDType><SID>S-1-5-21-1401357902-2818238421-323644385</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DQ3510J_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>JOQ3510J.86A.0717.2007.1120.1842</Version><SMBIOSVersion major="2" minor="4"/><Date>20071120000000.000000+000</Date></BIOS><HWID>D1303507018400FA</HWID><UserLCID>0C07</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110407-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>93DEE1EF6880D00</Val><Hash>a4PNBZVM8LAsjVRfbenZ2hH86sM=</Hash><Pid>73932-640-0116364-57156</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>51B0785C382B586</Val><Hash>tSCdUt2UNS3YAN1x0fTmSiJciPQ=</Hash><Pid>89388-707-1301835-65271</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Please Help

    Thursday, January 10, 2008 7:08 PM

Answers

  • Hi Franz Wagner,

     

      Have you contacted your Network Administrator and confirmed a) That your companie's KMS Server has enough licenses for the number of Vista Clients your company has or b) That you have the correct address to your companie's KMS Server?

     

     

    Thank you,

    Darin Smith

    WGA Forum Manager 

     

    P.S. Below I have included some information regarding KMS:

     

    Key Management Service

    The KMS key is used to activate computers against a service that you can host in your environment, so you don't have to connect to Microsoft servers. To activate computers by using KMS, you must have a minimum number of physical computers. The KMS key is installed on the host computer only.

    Before you activate the KMS host, consider the following:

    To activate Windows Vista, you must have at least 25 computers running Windows Vista or Windows Server 2008 that are connected together; for Windows Server 2008, the minimum is 5 computers.

    Computers that are activated through KMS must be reactivated every six months by connecting to your organization's network.

     

    How your organization plans to use and manage the keys is a critical part of the deployment process. It is important that you read the Volume Activation 2.0 documentation, which provides information you will need during the planning process.

    Download the Volume Activation 2.0 Overview and Volume Activation 2.0 Planning Guide (http://www.microsoft.com/downloads/details.aspx?FamilyId=9893F83E-C8A5-4475-B025-66C6B38B46E3&displaylang=en)

    Thursday, January 10, 2008 8:45 PM

All replies

  • Hi Franz Wagner,

     

      Have you contacted your Network Administrator and confirmed a) That your companie's KMS Server has enough licenses for the number of Vista Clients your company has or b) That you have the correct address to your companie's KMS Server?

     

     

    Thank you,

    Darin Smith

    WGA Forum Manager 

     

    P.S. Below I have included some information regarding KMS:

     

    Key Management Service

    The KMS key is used to activate computers against a service that you can host in your environment, so you don't have to connect to Microsoft servers. To activate computers by using KMS, you must have a minimum number of physical computers. The KMS key is installed on the host computer only.

    Before you activate the KMS host, consider the following:

    To activate Windows Vista, you must have at least 25 computers running Windows Vista or Windows Server 2008 that are connected together; for Windows Server 2008, the minimum is 5 computers.

    Computers that are activated through KMS must be reactivated every six months by connecting to your organization's network.

     

    How your organization plans to use and manage the keys is a critical part of the deployment process. It is important that you read the Volume Activation 2.0 documentation, which provides information you will need during the planning process.

    Download the Volume Activation 2.0 Overview and Volume Activation 2.0 Planning Guide (http://www.microsoft.com/downloads/details.aspx?FamilyId=9893F83E-C8A5-4475-B025-66C6B38B46E3&displaylang=en)

    Thursday, January 10, 2008 8:45 PM
  • Hi Darin Smith,

     

    a. Yes (New other machines are accepted and dont show this problem)

    b. Yes (Other Machines use same IP)

     

    As an Austrian MS-Technician told me to try:

    "slmgr.vbs –ato" says the machine is correctly activated, only WGA says no.

     

    Thank you

    Franz Wagner

    Thursday, January 10, 2008 9:15 PM
  • Hi Franz Wagner,

     

      I've taken a secound look at your Diagnostic Report and I see the issue. The problem is that the Product Key used to install Vista on that computer has been blocked by Microsoft. If you do a search, on the internet, for the last 15 characters of the product key, you will see 7 pages of sites that list this product key.

     

      I suggest contacting your companie's IT Dept. Head, the person at your company that manages your companie's software licenses, or your companie's Microsoft Account Rep for further assistance.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Thursday, January 10, 2008 10:23 PM
  • Hi Darin Smith,

     

    Do you mean the Windows Product Key: *****-*****-X2YGT-QR4M6-4BWMV?

    This is from an DVD coming straight from MS and its built in in the DVD so it should be always the same. The MS-employee mentioned before told me it is the correct key??? And the other machines I mentioned before use the same key without problems. I even installed one more new PC with this key, no problem...

     

    Hmm.. seems it is really a problem with the key, which Person to contact for a new one? I talked to the admin and it seems that I am the first person with problems. Again wondering why the other computers still passing wga???

     

    Regards

    Friday, January 11, 2008 7:03 AM
  • Hi Franz,

     

     

     On further research, I see that the KMS Server that this computer has been Activating against and that KMS server's Product Key has been blocked as well.

     

      Would you tell me the name of your Company and what country it is in? 


    Thank you,
    Darin Smith
    WGA Forum Manager
    Friday, January 11, 2008 10:15 PM