one care problem RRS feed

  • Question

  • while running live one care tune up it stop at 43%and comes up with program not responing and then locks up my computer.the file it stops at isRIAJUC1.GPD.i went into the C drive and located this file and try to scan just that file and it does the same thing . it comes up with program not responingand then locks up computer. how do i fix this problem?
    Tuesday, August 4, 2009 9:59 PM


  • That file should be a printer driver file. You can try uninstalling and reinstalling the printer driver or you can exclude the file from scans.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Tuesday, August 4, 2009 10:33 PM