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please help microsoft windows 7 not genuine RRS feed

  • Question

  • my friend said he was cleaning out my computer of malware and downloaded a microsft program that is not genuine how do I fix this...please help...intel celeron windows 7
    Monday, November 5, 2012 11:53 PM

Answers

  • We need details to be able to help

    What program?

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Tuesday, November 6, 2012 12:03 AM
    Moderator