Deauthorizing Office 2007 from a stolen laptop... RRS feed


  • Hello Glenn,

      There is no way to do what you ask.

      For a stolen PC, there are a few options, that I can think of, that you can choose from.

    1) You are the legal owner of the software. So you can continue using it on another PC and as long as you have proof of purchase, you should be safe in case the robber abuses the Office Product Key (leaks it out on the internet, activates it on hundreds of pc...so on).  While it is unlikely the robber will abuse the product key, (He will probably just format the drive (delete everything) and sell the hardware) but if he does, the reality is that even with Proof it can sometimes be a pain to get a replacment Product Key. It can be done, though, and this support doc outlines the process http://support.microsoft.com/default.aspx/kb/326246

    2) If the laptop was insured, you could include the Office in the insurance claim (dependant on the terms and conditions of your policy, of course) and you could then buy another copy of Office.  This way you avoid any possible Product Key abuse problems, in the future. 

    Sorry we couldn't be more help,
    Darin mS
    • Marked as answer by Darin Smith MS Wednesday, January 6, 2010 8:19 PM
    Wednesday, January 6, 2010 8:12 PM