I am trying to install updates on my PC since upgrading tp Xp Pro SP2. Here is my diagnostic report. Any suggestions?
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-268DY-WVBJ9-Q6WJ3
Windows Product Key Hash: PBrYoxCIBjBsiLjuysTFzqVC90U=
Windows Product ID: 76487-641-5145132-23793
Windows Product ID Type: 1
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {16CE9535-0728-4D89-9C1B-10B26F3B4719}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2993-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{16CE9535-0728-4D89-9C1B-10B26F3B4719}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q6WJ3</PKey><PID>76487-641-5145132-23793</PID><PIDType>1</PIDType><SID>S-1-5-21-1696008832-367831938-2846334949</SID><SYSTEM><Manufacturer>Hewlett-Packard </Manufacturer><Model>Pavilion ze5400 (DL404A) </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>KF_KH.F.08</Version><SMBIOSVersion major="2" minor="3"/><Date>20030606000000.000000+000</Date></BIOS><HWID>BA073207018400E2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>PC</name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Thank You
