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IS THIS LEGAL? RRS feed

  • Question

  • I have three copies of Office. -

    2002 - my original purchase
    2003 - offered to me by an enginer sorting out PV problems and which for some reason I accepted as part of his service.
    2007 - which I purchased as a promsied significant update for 3 pcs, but found Office had changed so much I did not like the 2007 version so reverted to the 2003 version.

    Throughout the last 6 years MS has updated the 2003 version but now tells me it is invalid. I'm on the road - 7,000 miles away from my office, will be for the next 21 days and now I am threatened with unspecified action that sounds as though I will loose office and worse - internet access. At the worst possible time.

    Is MS's action legal in the UK? By servicing the product for 6 years haven't MS entered a "contract at will"?

    If not, this leads to an interesting question. Is this the time to leave MS and move to the growing number of free operating and office programmes. Is this the death of MS. A slow pondering death. Maybe I should be selling MS shares?

    Which?

    Jack

    Saturday, September 19, 2009 2:06 PM

Answers

  • Hello jackdance,

    Based on your description, it's very likely that the person who gave you Office 2003 gave you a pirated copy.

    Assuming that your Office 2003 is being found to be nongenuine, I would suggest taking another look at Office 2007, assuming of course that it is a genuine copy of Office 2007.

    The latest version of the Office Genuine Advantage Notifications Utility does not in any way, shape or form imply that you will lose data, documents, functionality, or internet access.

    As a Microsoft shareholder myself, I would encourage you to install and use ONLY Genuine Microsoft software.  However, I would rather see you used open source software rather than pirated Microsoft software.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, September 19, 2009 4:06 PM
  • Hi jack, you might want to ask the moderators why they removed a reply relating to european law and public relations,

    The Microsoft Genuine Advantage Forum is a technical support venue.  Contributors, such as Dan and myself, do not have the legal expertise to engage in legal discussions or opinions and thus we refrain from commenting.  Attempting to start or engage in a legal discussion in this technical support forum is considered off-topic and off-topic posts are routinely deleted as unhelpful.
    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 21, 2009 7:34 PM
    Saturday, September 19, 2009 7:50 PM

All replies

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool
    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!

    Also see:  Description of the Office Genuine Advantage Notifications application




    Carey Frisch
    Saturday, September 19, 2009 2:15 PM
  • Hello jackdance,

    Based on your description, it's very likely that the person who gave you Office 2003 gave you a pirated copy.

    Assuming that your Office 2003 is being found to be nongenuine, I would suggest taking another look at Office 2007, assuming of course that it is a genuine copy of Office 2007.

    The latest version of the Office Genuine Advantage Notifications Utility does not in any way, shape or form imply that you will lose data, documents, functionality, or internet access.

    As a Microsoft shareholder myself, I would encourage you to install and use ONLY Genuine Microsoft software.  However, I would rather see you used open source software rather than pirated Microsoft software.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, September 19, 2009 4:06 PM
  • Hi jack, you might want to ask the moderators why they removed a reply relating to european law and public relations,

    Hello mr. MG,

    Posts that stray off the topic of assisting people with their Windows and Office Genuine Advantage issues usually get moved to the Feedback forum here:  http://social.microsoft.com/Forums/en-US/genuinefeedback/threads
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, September 19, 2009 5:41 PM
  • so none of these Windows and Office Genuine Advantage issues, are subject to the law

    mr. MG,

    Everything in life is subject to the law.  (After all, the law has all the cops, guns, prisons and gallows.)

    If you want to post about it on this forum, please do so in this subforum:  http://social.microsoft.com/Forums/en-US/genuinefeedback/threads
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, September 19, 2009 6:24 PM
  • Hi jack, you might want to ask the moderators why they removed a reply relating to european law and public relations,

    The Microsoft Genuine Advantage Forum is a technical support venue.  Contributors, such as Dan and myself, do not have the legal expertise to engage in legal discussions or opinions and thus we refrain from commenting.  Attempting to start or engage in a legal discussion in this technical support forum is considered off-topic and off-topic posts are routinely deleted as unhelpful.
    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 21, 2009 7:34 PM
    Saturday, September 19, 2009 7:50 PM