I just bought an HP Laptop yesterday with Windows Vista Home Premium 64-bit Edition already on it. When I went through the set up process, everything went fine; however, when I try to get on MS Word 2007, it's asking for a product key. When I enter it, it's saying that it's incorrect. I've check and double check that I was enter the right number. In fact, I allowed both my Father and my Brother to type it in, and still it's saying that it's invalid. I know that 's it's genuine Windows, because I bought that Laptop from Sam's Club. Also, I thought that it was not activated, so I activation by that "Phone Activation" process, but still no luck. Please help me, I have no idea what's wrong.
The version of Microsoft Office which comes preinstalled on computers is a trial version unless you specifically order and pay for the full version to be installed prior shipping. The should be information inside the packaging which would provide you with a temporary product key to use for Office.
Thank you,
Stephen Holm, MS WGA Forum ManagerStephen Holm
Marked as answer byStephen HolmFriday, December 26, 2008 6:15 PM