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incorrect password error for windows live mail 2012

    Question

  • I have been using windows live mail for about a month and it has worked fine until last night when it says my password is incorrect.  I know it is right and I cannot get my email?  I called Cox and they say all the server settings are correct.  what do I do?
    Saturday, October 31, 2015 5:18 PM

Answers

  •  
    Do you have 2 step authentication enabled?


    I suspect what is happening is you are still using the overall account password and not the app generated password.  You will still get mail until you log the device out (which is a good idea anyway) and then you will need to generate a password (on the pc in outlook.com) and "trust" the mobile device. After which it should not do that.


    You should log on and go here https://account.live.com/securityprivacy/overview to do that.


    You can also install the outlook app so anytime you need a "passcode" you can approve it directly on the mobile device.






    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Saturday, October 31, 2015 7:48 PM
    Moderator

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