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Problems after Free Upgrade from Windows 7 to 10

    Question

  • I was offered to reserve a free upgrade my Windows from 7 to 10 a few months ago and it was done with a Windows upgrade a month ago. However, a few problems are found after the upgrade:-

    (1) Delay in typing and response:  After I type 7-8 characters, there is a delay in typing and response. If I type fast, some key strokes are gone and they are not displayed on the screen so I need to type the words again.  It is very frustrating as if all my keystrokes are being captured causing delay. 

    (2) Installation error of Windows 10:  After the upgrade, I could not find the "Internet Explorer" but "Microsoft Edge" which is not properly upgraded or installed.  Every time I clicked on the icon, the "Explorer.exe" error message is popped up.  As I installed "Chrome" in my previous Windows 7, I use Chrome for internet access.  Then I found "Internet Explorer" from the search menu and open it as administrator before I can use it.  I would like to know if the installation problems can be fixed by "Windows Upgrade" but I cannot find it as well. 

    (3) Restoration of Windows 7:  I tried to restore my windows back to 7 but I was not prompted to make a backup before the installation of Windows 10.  It seems like there is no way back now.  This free upgrade is quite time-consuming and troublesome.  If I can switch backwards, I hope that there is a free downgrade. 

    Are all the above problems being caused by the size of Windows 10?  I assume that it should be larger than Windows 7 in size and together with the memory size causing delay of 1-2 seconds even in typing every 6-7 characters (NOT words). 

    Saturday, September 05, 2015 10:09 AM

Answers

All replies

  • Please run a system file check (SFC) & DISM (if necessary) if you are on win 8 or higher

    All instructions are in our Wiki article below...
    Should you have any questions please ask us.




    Wanikiya and Dyami--Team Zigzag

    Saturday, September 05, 2015 10:28 AM
    Moderator
  • I'd try them over here.

    http://answers.microsoft.com/en-us/windows/forum/windows_10?tab=Threads

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Saturday, September 05, 2015 1:43 PM
    Moderator
  • I searched for some Q&A and followed some advices including using commands such as "SFC", "DISM", etc., and renaming softwareDistribution file, etc. I run the Windows Update as Administrator but it stopped with a message "A problem is preventing the troubleshooter from starting." and error code "0x80070057".

    (1) The typing display is slow in response and I need to wait for typing until the bar blinks. 

    (2) Microsoft Edge cannot be used as well as Windows Update.  I used to update windows through Internet Explorer but it does not work now even as administrator I have doubts that I can update Microsoft windows using Chrome.

    I hope Microsoft can solve these issues with Windows Update or send me links for solving my problems. 

    Saturday, September 05, 2015 4:16 PM
  • Did you run SFC & DISM?

    Did you ask where Dave Patrick suggested?

    What did you do?


    Wanikiya and Dyami--Team Zigzag

    Saturday, September 05, 2015 4:38 PM
    Moderator
  • I searched for some Q&A and followed some advices including using commands such as "SFC", "DISM", etc., and renaming softwareDistribution file, etc. I run the Windows Update as Administrator but it stopped with a message "A problem is preventing the troubleshooter from starting." and error code "0x80070057".

    (1) The typing display is slow in response and I need to wait for typing until the bar blinks. 

    (2) Microsoft Edge cannot be used as well as Windows Update.  I used to update windows through Internet Explorer but it does not work now even as administrator I have doubts that I can update Microsoft windows using Chrome.

    I hope Microsoft can solve these issues with Windows Update or send me links for solving my problems. 

    You'll need to ask your question over here.

    http://answers.microsoft.com/en-us/windows/forum/windows_10?tab=Threads

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Proposed as answer by Mike Laughlin Tuesday, September 08, 2015 12:20 PM
    Saturday, September 05, 2015 4:53 PM
    Moderator