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Windows Vista Validation RRS feed

  • Question

  • Had problem before.  Computer purchased 11/07 Validation problem 1/2008 & finally fixed 4/2008.  Hurdles huge.  just bypassed and functioned in very limited environment.  Then - once off a contract with network settings I reloaded operating system to improve performance in January 2009.  I moved data to another drive and did reload.  Worked fine. Authenticated Office and thought Windows with no  problems.  NOT SO.  

    Sign in to system and it tells me I failed activation.  Worse, HP does not recognize 3 year extended plan - guessing has to do with Validation or some other glitch.  I have certificate and followed instructions to a tee.  Taxes are on computer and can not get to to print.  :(  This is nuts.  In the report I have attached the product key IS NOT the one that is on my computer.  I dont' know if tech @ HP did replacement or what?  I have only used one on bottom of computer (the product ID is correct to the computer tag).  HELP.  I called support on Friday and doubt they will call me before Monday while I am working and away from computer.  I can't even get to a place to offer my code at this point.  

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004f012
    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VFWRT-JGH7R-R933G
    Windows Product Key Hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0=
    Windows Product ID: 89587-OEM-7332132-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {53ACB223-A5B1-4A27-ABBC-D9B65B14AD70}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{53ACB223-A5B1-4A27-ABBC-D9B65B14AD70}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R933G</PKey><PID>89587-OEM-7332132-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-1905797684-1845078326-491781511</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6500 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.33     </Version><SMBIOSVersion major="2" minor="4"/><Date>20071112000000.000000+000</Date></BIOS><HWID>E0313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>A0DDAED0D1815AE</Val><Hash>lJgBfLAOg4kaRMXaMHffVDdNDEM=</Hash><Pid>89451-OEM-6672734-71882</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000

    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAEAAQABAAAABAABAAEAJJQctr5dPF7WdXB6kiQso0aDtoqo+/L0VCb9j5iHGLisViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      30D2   
      FACP   HP      30CC   
      HPET   HP      30D2   
      BOOT   HP      30D2   
      MCFG   HP      30D2   
      TMOR   HP      30CC   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   HP      30D2   
      SSDT   HP      30D2   
      SSDT   HP      30D2   
      SSDT   HP      30D2   

     

    Saturday, April 18, 2009 5:59 PM

Answers

  • Hello chuechevans,

     

    Computers, which are built by large manufactures (such as HP) that come with Vista Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. (it is also the key that is used when you reinstall windows using the OEM Windows Restore process provided with the computer) This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be Activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Vista is using an OEM SLP key, but (for whatever reason) it cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

    Thank you,
    Darin MS


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    Tuesday, April 21, 2009 5:37 PM