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activation mistake RRS feed

  • Question

  • I have a genuine copy of XP Pro upgrade and an OEM version of XP Home on my laptop.  Having gone through the process of upgrading & then installing SP2 I canno get past the activation is required. The system refuses to accept the upgrade as genuine.  ow do I proceed without havin to do any re-installs and waste yet more time?
    Tuesday, March 6, 2007 11:15 PM

Answers

  • Please repost your non-WGA related inquiry in the Windows XP newsgroup: http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.general

    Tuesday, March 6, 2007 11:17 PM
    Moderator
  • Hello Ejwise,

    Activation and Validation are two diffrent things.

    Activation = Product Activation and can be done over the Internet or by Phone.

    Validation = Windows Genuine Advantage and it is Only required if you are trying to Download from download.microsoft.com and other sites.


    A) If your issue is Activation, then please follow Carey's advice above or try to follow the below steps:

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or, click the Windows Activation icon in the notification area (aka system Tray).
    2. Click Yes, I want to telephone a customer service representative to active Windows now.  
    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.
    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows".

    B) If your issue is Validation, then download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.


    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

    Wednesday, March 7, 2007 6:40 PM

All replies

  • Please repost your non-WGA related inquiry in the Windows XP newsgroup: http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.general

    Tuesday, March 6, 2007 11:17 PM
    Moderator
  • Hello Ejwise,

    Activation and Validation are two diffrent things.

    Activation = Product Activation and can be done over the Internet or by Phone.

    Validation = Windows Genuine Advantage and it is Only required if you are trying to Download from download.microsoft.com and other sites.


    A) If your issue is Activation, then please follow Carey's advice above or try to follow the below steps:

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or, click the Windows Activation icon in the notification area (aka system Tray).
    2. Click Yes, I want to telephone a customer service representative to active Windows now.  
    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.
    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows".

    B) If your issue is Validation, then download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.


    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

    Wednesday, March 7, 2007 6:40 PM