Cannot back up computer to "WD My Passport Essential" RRS feed

  • Question

  • I have been trying to back up my computer - Dell Latitude D610 - for two weeks.  CD-R discs didn't work.  The LiveOne Care shuts down. My computer is running very very slowly whenever I try to back up.  I bought a My Passport Essential 320 GB external hard drive and have been trying to back up to that for about five days straight.  I was thinking that my memory couldn't support the LiveOne scan that preceeds the back up.  So I have deleted all history, temporary files, and cookies.  I still can't back up and the computer is very very very slow.   I am about to go insane.  Please please help me.  email:  Kerrykenney1@hotmail.com.   Or do you know how I can talk to a live person?  I tried "contact support" but don't know where the "bottom of any Help Topic" is.
    Tuesday, October 27, 2009 10:47 PM