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Blaster/Sasser.variant Virus RRS feed

  • Question

  •  

    I am running Windows XP and have OneCare.  I keep having a Security box popping up that states I need to activate to get the full protection because I have a virus called Blaster/Sasser.variant.  What can I do to correct this problem?
    Saturday, September 20, 2008 2:43 PM

Answers

All replies

  • Please contact support for help with malware removal. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Saturday, September 20, 2008 9:29 PM
    Moderator
  • Jim,

     

    I seem to be having difficulty with locating the correct path that you have suggested.  I just need someone to tell me what is going on so that I can have a simple fix to correct this issue. 

     

    Can you lead me from point A to point B without sending me in twenty different directions?

     

    Thanks,

     

    Bill

    Saturday, September 20, 2008 10:30 PM
  • Hello Bill, I have clarified the support path via e-mail.

    Saturday, September 20, 2008 10:46 PM
    Moderator
  •  

    William F. Glasser III,

     

    I support Jim's reccommendation. Also, you can try downloading the scanner at http://safety.live.com download the scanner and do a complete scan not a quick scan. See if this picks up and takes care of your issue. Post back if you still continue to experience issues.

     

    Rick, MS

    Sunday, September 21, 2008 3:26 AM
    Moderator