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To modify Resolve Case Dialog RRS feed

  • Question

  • Hi guys,

    I need to modify resolve case dialog (hide two rows) but since its a unsupported way I need your guidance. I have tried importing case resolution entity and setting visible false to row but its of no use... please guide me in this (boopeshbabud@zsl.com)

    Thanks & Regards,

    Boopesh babu D

     


    Tuesday, September 13, 2011 8:57 AM

Answers

  • Hi,

    You can not modify the dialog box using supported customization what you can do is edit caseresolvedialog aspx file, put JScript code on BodyOnload function and check for the particular row id that you want to hide (via IE toolbar) and hide using document.all.fieldid.style.display ="none";


    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Tuesday, September 13, 2011 9:12 AM

All replies

  • Hi,

    You can not modify the dialog box using supported customization what you can do is edit caseresolvedialog aspx file, put JScript code on BodyOnload function and check for the particular row id that you want to hide (via IE toolbar) and hide using document.all.fieldid.style.display ="none";


    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Tuesday, September 13, 2011 9:12 AM
  • Hi javeed,

    Thanks for your reply. I am working on it and for sure it will work out 

    Wednesday, September 14, 2011 7:10 AM