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[0xC3EC7A20] Failed to install the Monitoring Server report pack RRS feed

  • Question

  • Hi

    We are not able to deploy monitoring server report as per below log:

    "

    Office Communications Server 2007 R2 Deployment Log
     
     
    Time Logged: Wednesday, June 17, 2009 9:36:29 AM Expand All
    Collapse All
     

     

    Action  Action Information  Execution Result 

     

    Execute Action       Failure
    [0xC3EC7A20] Failed to install the Monitoring Server report pack. 

     

    Grant Database Permission to the Account       Success
     

     

    Create Domain Account for Reporting Services Web Site   Domain Account Exists: True
       Success
     

     

    Set Monitoring Server Database Security   Script Command Line: cscript.exe //U "D:\Setup\amd64\dbsetup\rtcaggregatordbsetup.wsf" /setsecurity /sqlserver:"nortelmcm\OCSARCHIVING" /reportviewgrp:"TETRACOM\RTCReportPack" /verbose
    Script Output: Microsoft (R) Windows Script Host Version 5.6
    Copyright (C) Microsoft Corporation 1996-2001. All rights reserved.

     

    Installed SQL Server 2005 Backward Compatibility version is 8.05.2004
    Connecting to SQL Server on nortelmcm\OCSARCHIVING
    SqlMajorVersion : 9
    SqlMinorVersion : 00
    SqlBuildNo : 3042
    SQL validation: Reconfigure encountered no errors, and SQL version is acceptable: 9.00.3042.00
    Opened database QoEMetrics
    Setting security in QoEMetrics
    Refreshing existing TETRACOM\RTCReportPack SQL login
    Refreshing existing TETRACOM\RTCReportPack db user in QoEMetrics
    Looking up accounts TETRACOM\RTCReportPack
    Account domain: TETRACOM
    Account name: RTCReportPack
    TETRACOM\RTCReportPack doesn't have a WIN32_GROUP instance
    TETRACOM\RTCReportPack has a WIN32_USERACCOUNT instance
    Adding user TETRACOM\RTCReportPack to role ReportsReadOnlyRole
    Successfully added logins and db users to the specified database roles in QoEMetrics

     

       Success
     

     

    Set Call Detail Recording Database Security   Script Command Line: cscript.exe //U "D:\Setup\amd64\dbsetup\rtccdrdbsetup.wsf" /setsecurity /sqlserver:"nortelmcm\OCSARCHIVING" /reportviewgrp:"TETRACOM\RTCReportPack" /verbose
    Script Output: Microsoft (R) Windows Script Host Version 5.6
    Copyright (C) Microsoft Corporation 1996-2001. All rights reserved.

     

    Installed SQL Server 2005 Backward Compatibility version is 8.05.2004
    Connecting to SQL Server on nortelmcm\OCSARCHIVING
    SqlMajorVersion : 9
    SqlMinorVersion : 00
    SqlBuildNo : 3042
    SQL validation: Reconfigure encountered no errors, and SQL version is acceptable: 9.00.3042.00
    Opened database LcsCDR
    Setting security in LcsCDR
    Refreshing existing TETRACOM\RTCReportPack SQL login
    Refreshing existing TETRACOM\RTCReportPack db user in LcsCDR
    Looking up accounts TETRACOM\RTCReportPack
    Account domain: TETRACOM
    Account name: RTCReportPack
    TETRACOM\RTCReportPack doesn't have a WIN32_GROUP instance
    TETRACOM\RTCReportPack has a WIN32_USERACCOUNT instance
    Adding user TETRACOM\RTCReportPack to role ReportsReadOnlyRole
    Successfully added logins and db users to the specified database roles in LcsCDR

     

       Success
     

     

    Deploy Monitoring Server Report Pack       Failure
    [0xC3EC7A20] Failed to install the Monitoring Server report pack. 

     

    Create Monitoring Server Report Pack   Report Pack Deployment Script Command Line: "D:\Setup\amd64\ReportingSetup\rs.exe" -i "D:\Setup\amd64\ReportingSetup\QMSReportsSetup.rss" -s "https://reportingpc/reportserver" -v reportFilePath="D:\Setup\amd64\ReportingSetup" -v parentFolder="OCSReports" -v dbInstance="nortelmcm\OCSARCHIVING" -v currentDomain="TETRACOM" -v readOnlyGroup="" -v storedUserName="TETRACOM\RTCReportPack" -v storedPassword="******" -v clean=true -v removeonly=false -l 240
       Failure
    [0xC3EC7A20] Failed to install the Monitoring Server report pack. 

     

    Run Report Pack Deployment Script File   Script Output: Could not connect to server: https://reportingpc/reportserver/ReportService2005.asmx

     

       Failure
    [0xC3EC7A20] Failed to install the Monitoring Server report pack.  


    i think we have problem with report server configuration because if we go to the reporting configuration page we have "Initialization" greyed and we cannot click on it; also we have errors  like "Assigning reporting right to users".
     "
    Any ideas??
    Wednesday, June 17, 2009 9:37 AM

All replies

  • What is the common name on the certificate for the reporting server?
    You may need to connect to https://reportingpc.domain.com/reportserver or try the http url


    - Belgian Unified Communications Community : http://www.pro-exchange.be -
    Thursday, July 2, 2009 2:57 PM
  • Not sure if you have solved this...But I had this same issue.

    It was resolved by adding the server certificate to the TRUSTED CA store for the machine account. The cert was a self signed cert, so it was not trusted. Hope that helps.
    Thursday, October 8, 2009 9:55 PM