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username and password incorrect RRS feed

  • Question

  • I have downloaded Microsoft money plus sunset home &
    business and the set up ask me for my windows live ID and when I sign in it
    gives me incorrect usename & password
    Thursday, April 9, 2015 1:47 AM

All replies

  • New file? Do not set up your new file with Windows Live ID. Instead set it up with no password or a conventional password.

    Existing file with a Live ID on it?
    Disconnect from the Internet.  Pull your ethernet cable or turn off
    your modem -- whatever it takes.  Start Money, click below the
    password field to select "I want to sign in to Money directly,
    without access to all online services." then click Next.

    If you get into your file, remove your LiveID.  Do not attempt to change your LiveID.  If you
    already changed your LiveID, use the credentials that were in
    effect at the time that you saved that Money file.  To remove the
    Live ID, go to File-PasswordManager, and choose to remove your
    LiveID.  To remove or add a conventional password, also see
    File->PasswordManager.

    The password is case-sensitive.  If you are not sure of your
    credentials, write down what you remember.  Consider permutations.
    Check your notes.  You will not get into the file without those
    credentials in effect when the file was saved.

    Thursday, April 9, 2015 7:18 PM
    Moderator