Random Act,
You can also refer to the Windows Live Help for your questions here at
http://help.live.com/help.aspx?mkt=en-us&project=onecarev2
UP on the left hand corner you can type in the subject, such as "add hub" and it will give you a list of options
to choose from.
If you are still having issues, you can click on Contact Support on the lower right hand side and click on Get Support.
I hope this helps,
Lori MS