This is a forum for questions about Microsoft certification and training. This question seems to be out of scope. If you can provide more information about the product and version, I will be more than happy to try to move the item to a more approriate
forum.
Mike Corkery, MCT, MVP (Office Systems), MCSD (Windows Store Apps), MCITP, MCPD, MSF, etc. Please do not forget to click “Vote as Helpful” if any post helps you and "Mark as Answer”if it solves the issue.