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voice quality problem RRS feed

  • Question

  • Hello,

     

    I have made an integration between CCM 4.2 and OCS 2007. The Signalling is ok and voice is transmitted two way (no problem with SIP or RTP ports).the problem is very high noise level for voice in direction of Microsoft Communicator to cisco phone.

     

    Anyone can advise?

     

    Thanks Smile

     

     

     

    Friday, June 22, 2007 7:33 PM

Answers

  • Anon,

     

    This sounds like you may have a problem with a MTP on the Cisco side. If you are using a software MTP this may be the cause of the noise. Best to use an IOS enhanced hardware MTP for SIP trunking or H323 gateways that require one.

     

    Cheers

     

    Tuesday, July 31, 2007 6:47 PM

All replies

  • It doesn't appear that many people have had experience with this issue. Can you let us know your current status? Have  you been able to do any troubleshooting or find any resolution on your own?
    Friday, July 13, 2007 9:36 PM
  • Please let us know the status of your issue?

    Friday, July 27, 2007 6:08 PM
  • Anon,

     

    This sounds like you may have a problem with a MTP on the Cisco side. If you are using a software MTP this may be the cause of the noise. Best to use an IOS enhanced hardware MTP for SIP trunking or H323 gateways that require one.

     

    Cheers

     

    Tuesday, July 31, 2007 6:47 PM