I need help! trojan and or virus and nothing has helped!My browser keeps redirecting me when I click a link... RRS feed

  • General discussion

  • Okay, so evry time I do a search using IE or Firefox, and I click a link in the results, my browser keeps redirecting to me these ad-type sites.  I have used Malware, Ad Aware, Microsoft One Care, Windows Defender, and my own Symantic virus program to scan for possible threats.  They all found something so I did the recommended action with each of them hoping it would fix it.  Nothing. My browsers still redirect me.  I need help AND FAST!!!  ANy suggestions would be most appreciated!
    • Changed type JimR1Moderator Saturday, October 10, 2009 11:21 PM
    • Moved by JimR1Moderator Saturday, October 10, 2009 11:21 PM Off topic. (From:Windows Live OneCare Anti-Virus)
    Saturday, October 10, 2009 3:15 PM

All replies

  • This forum is for the discussion of Windows Live One Care. I suggest contacting Symantec support - http://www.symantec.com/support/index.jsp or you can go here for help - https://www.microsoft.com/protect/support/default.mspx
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, October 10, 2009 11:27 PM
  • Okay, so I used Windows Live One Care and it did not fix the problem...which is why I posted my question in the first place.  I did find a thread about svchost.exe trojan in this forum, so I know that it's not just me this thing is effecting.  Why wouldn't the Windows Live One Care not take care of it?  I downloaded the free 90 day trial, and will purchase it if it will do the job...
    Sunday, October 11, 2009 2:01 AM

    If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90


    If  you are not using Windows Live OneCare, you are off topic for this forum. This is not a general forum for viruses, spyware, or Windows Help. For help with spyware issues, you may want to try the forums here:  www.bleepingcomputer.com or http://aumha.net/

    For help with virus removal, contact the maker of your Antivirus program.

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Monday, October 12, 2009 12:59 AM