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CRM2011 Error: Unrecognized Guid format. Order Products RRS feed

  • Question

  • I am receiving the following error when trying to add a product to a quote or order. This only occurs when I use the lookup and search for a product. If I use the lookup and select a product from the list it does not occur.

    # CRM Tracing Version 2.0
    # LocalTime: 2016-04-20 04:48:30.451
    # Categories: *:Error
    # CallStackOn: No
    # ComputerName: CRM01
    # CRMVersion: 5.0.9690.4150
    # DeploymentType: OnPremise
    # ScaleGroup:
    # ServerRole: AppServer, AsyncService, DiscoveryService, ApiServer, HelpServer, DeploymentService, SandboxServer, DeploymentManagementTools

    [2016-04-20 04:48:30.451] Process: w3wp |Organization:ed404f05-c72f-45ec-ad3b-c03559e3bb64 |Thread:  857 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: aa36e072-b752-4967-9a93-60d72543acdb | ErrorInformation.LogError  ilOffset = 0x17
    >MSCRM Error Report:
    --------------------------------------------------------------------------------------------------------
    Error: Unrecognized Guid format.

    Error Message: Unrecognized Guid format.

    Source File: Not available

    Line Number: Not available

    Request URL: http://11/xx/AppWebServices/LookupService.asmx

    Stack Trace Info: [FormatException: Unrecognized Guid format.]
       at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException)
       at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult& result)
       at System.Guid..ctor(String g)
       at Microsoft.Crm.ApplicationQuery.RetrieveByProductPriceLevelCommand.DecorateQuery()
       at Microsoft.Crm.ApplicationQuery.BuildQuery()
       at Microsoft.Crm.ApplicationQuery.GetViewData()
       at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.GetData(QueryBuilder queryBuilder)
       at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadQueryData()
       at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadData()
       at Microsoft.Crm.Application.WebServices.LookupService.ResolveLookupItem(Int32[] typesArray, String bindingColumns, String additionalParameters, String value, Int32 position, Boolean resolveEmailAddress, String savedQueryTypeParameter, View defaultView, String[] values, Boolean sortResults)
       at Microsoft.Crm.Application.WebServices.LookupService.RetrieveItem(Int32[] typesArray, String bindingColumns, String additionalParameters, String[] values, Int32[] positions, Boolean resolveEmailAddress, String savedQueryTypeParameter, String defaultViewId, Nullable`1 defaultViewType, String defaultViewFetchXml, String defaultViewLayoutXml, String[] guidValues, Boolean sortResults)


    [2016-04-20 04:48:30.529] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:  857 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: aa36e072-b752-4967-9a93-60d72543acdb | ExceptionConverter.ConvertToFault  ilOffset = 0x57
    >UNEXPECTED: no fault?
    [2016-04-20 04:48:30.544] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:  857 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: aa36e072-b752-4967-9a93-60d72543acdb | ExceptionConverter.ConvertMessageAndErrorCode  ilOffset = 0x23B
    >System.FormatException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #1A80EE50: System.FormatException: Unrecognized Guid format.
    >   at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException)
    >   at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult& result)
    >   at System.Guid..ctor(String g)
    >   at Microsoft.Crm.ApplicationQuery.RetrieveByProductPriceLevelCommand.DecorateQuery()
    >   at Microsoft.Crm.ApplicationQuery.BuildQuery()
    >   at Microsoft.Crm.ApplicationQuery.GetViewData()
    >   at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.GetData(QueryBuilder queryBuilder)
    >   at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadQueryData()
    >   at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadData()
    >   at Microsoft.Crm.Application.WebServices.LookupService.ResolveLookupItem(Int32[] typesArray, String bindingColumns, String additionalParameters, String value, Int32 position, Boolean resolveEmailAddress, String savedQueryTypeParameter, View defaultView, String[] values, Boolean sortResults)
    >   at Microsoft.Crm.Application.WebServices.LookupService.RetrieveItem(Int32[] typesArray, String bindingColumns, String additionalParameters, String[] values, Int32[] positions, Boolean resolveEmailAddress, String savedQueryTypeParameter, String defaultViewId, Nullable`1 defaultViewType, String defaultViewFetchXml, String defaultViewLayoutXml, String[] guidValues, Boolean sortResults)
    [2016-04-20 05:04:29.885] Process: w3wp |Organization:ed404f05-c72f-45ec-ad3b-c03559e3bb64 |Thread:  718 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: cb773dfe-c1af-4221-a66a-74755d5306c8 | ErrorInformation.LogError  ilOffset = 0x17
    >MSCRM Error Report:

    Wednesday, April 20, 2016 12:24 PM