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Initial backup worked, but now it fails with drive replacement RRS feed

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    I did a backup of my primary home computer, 2 1 TB drives (C: and D:).  I then replaced my second (D:) drive with a 1.5 TB drive.  When I try to open my backup for my previous D: drive, I get a "Cannot mount the backup" at 6%. 

    In addition, WHS refuses to backup my new drive D.  It backs up my C: drive, but then fails on D: with "The volume is currently missing.  {66c956..}".  Shouldn't WHS be able to handle replacement drives?

    I'm running Windows 7 Ultimate x64 with 6 GBs ram (client machine).  WHS is on an old Dell SC600 machine with a new 1 TB sata drive and an older 200 GB IDE with 640 MBs RAM.

    The initial backup was done with WHS PP1.  The next day WHS automatically installed PP2, which is also when I replaced my D: drive.
    • Edited by Scott555 Monday, October 5, 2009 1:17 AM Provide more info
    Monday, October 5, 2009 12:37 AM

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    Hi,
    you should be able to restore a single drive (without manually opening the backup) from within the running operating system by running ClientRestoreWizard.exe from C:\Program Files\Windows Home Server, assuming that your backup database is not corrupted (which may happen, if the server disk has damaged sectors or the server crashed at a bad moment). To verify this, login locally on your server and check its event log for related error messages. Which related errors do you see on the clients event log, on which you try to open the backup?

    To backup the new disk you will need to open the console, click the computer which has changed and select Configure Backup, because WHS cannot know, that the missing volume was intended or not. Here the old D: drive should be excluded and the new included.

    Best greetings from Germany
    Olaf
    Monday, October 5, 2009 6:58 AM
    Moderator
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    Thanks for the reply.

    When I click Configure Server, it displays a dialog that says "Collection Information", then after the progress bar reaches the end, it gives the following error:

    This computer is not online or Windows Home Server cannot access the computer's hard drive.  Please make sure the computer is powered on and connected to your home network.


    BTW, this is from the computer I'm trying to configure, so I'm guessing it won't let me configure it because it's expecting the old hard drive to be present.  But this really seems like an error it should be able to handle.  As for the event logs, I don't really see much, other than things like this:

    Restore of MARS C:\ by MARS has failed.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    The system failed to flush data to the transaction log. Corruption may occur.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Monday, October 5, 2009 1:36 PM
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    Here's all application logs, info filtered.

    Type,Date,Time,Source,Category,Event,User,Computer
    Warning,10/5/2009,9:28:38 AM,EventSystem,(52),4356,N/A,SOL
    Warning,10/4/2009,9:07:55 PM,Perflib,None,2003,N/A,SOL
    Warning,10/4/2009,11:56:27 AM,EventSystem,(52),4356,N/A,SOL
    Warning,10/2/2009,8:32:24 PM,Perflib,None,2003,N/A,SOL
    Warning,10/2/2009,8:24:57 PM,EventSystem,(52),4356,N/A,SOL
    Warning,10/2/2009,12:17:46 PM,EventSystem,(52),4356,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/2/2009,9:08:46 AM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Warning,10/2/2009,7:47:22 AM,EventSystem,(52),4356,N/A,SOL
    Warning,10/1/2009,11:12:46 PM,EventSystem,(52),4356,N/A,SOL
    Warning,10/1/2009,9:41:37 PM,EventSystem,(52),4356,N/A,SOL
    Error,10/1/2009,8:44:36 PM,.NET Runtime 2.0 Error Reporting,None,1000,N/A,SOL
    Error,10/1/2009,3:44:29 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:29 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:28 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:27 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:27 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:27 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:27 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:27 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:27 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:26 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,10/1/2009,3:44:26 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Warning,10/1/2009,12:11:38 PM,Perflib,None,2003,N/A,SOL
    Error,9/30/2009,9:35:59 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,9/30/2009,9:35:59 PM,Windows Search Service,Gatherer ,3013,N/A,SOL
    Error,9/30/2009,9:35:40 PM,Userenv,None,1511,Administrator,SOL
    Error,9/30/2009,9:35:35 PM,Userenv,None,1515,Administrator,SOL
    Error,9/30/2009,9:35:35 PM,Userenv,None,1502,SYSTEM,SOL
    Error,9/30/2009,9:35:22 PM,Userenv,None,1508,SYSTEM,SOL
    Warning,9/30/2009,9:31:57 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:31:57 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:31:55 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:31:55 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:31:54 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:27:22 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:27:19 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:27:19 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:27:19 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:27:19 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:27:19 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,9:27:19 PM,System.ServiceModel.Install 3.0.0.0,None,0,N/A,SERVER
    Warning,9/30/2009,10:28:35 AM,Windows Product Activation,None,1005,N/A,SERVER
    Warning,9/30/2009,2:25:49 AM,WinMgmt,None,5603,SYSTEM,MACHINENAME
    Warning,9/30/2009,2:25:49 AM,WinMgmt,None,5603,SYSTEM,MACHINENAME
    Warning,9/30/2009,2:22:09 AM,WinMgmt,None,63,SYSTEM,MACHINENAME
    Warning,9/30/2009,2:22:09 AM,WinMgmt,None,63,SYSTEM,MACHINENAME
    Warning,9/30/2009,2:22:06 AM,WinMgmt,None,63,SYSTEM,MACHINENAME



    System Logs:

    Type,Date,Time,Source,Category,Event,User,Computer
    Warning,10/5/2009,9:38:56 AM,MrxSmb,None,3019,N/A,SOL
    Warning,10/5/2009,9:38:29 AM,MrxSmb,None,3019,N/A,SOL
    Warning,10/4/2009,10:43:44 AM,Dhcp,None,1003,N/A,SOL
    Warning,10/4/2009,10:39:02 AM,Dhcp,None,1003,N/A,SOL
    Warning,10/4/2009,10:32:44 AM,Dhcp,None,1003,N/A,SOL
    Warning,10/4/2009,10:28:06 AM,Dhcp,None,1003,N/A,SOL
    Error,10/2/2009,6:36:36 PM,Service Control Manager,None,7001,N/A,SOL
    Error,10/2/2009,9:09:03 AM,Service Control Manager,None,7001,N/A,SOL
    Warning,10/1/2009,8:43:38 PM,ftdisk,Disk ,57,N/A,SOL
    Error,10/1/2009,3:44:05 PM,Service Control Manager,None,7001,N/A,SOL
    Warning,10/1/2009,11:41:06 AM,MrxSmb,None,3019,N/A,SOL
    Warning,10/1/2009,11:41:02 AM,MrxSmb,None,3019,N/A,SOL
    Warning,9/30/2009,9:26:45 PM,Print,None,20,SYSTEM,SERVER
    Error,9/30/2009,8:02:34 AM,Service Control Manager,None,7026,N/A,SERVER
    Error,9/30/2009,7:52:02 AM,Service Control Manager,None,7026,N/A,SERVER
    Error,9/30/2009,10:34:44 AM,Service Control Manager,None,7026,N/A,SERVER
    Error,9/30/2009,10:29:00 AM,Service Control Manager,None,7011,N/A,SERVER
    Error,9/30/2009,10:28:35 AM,Service Control Manager,None,7026,N/A,SERVER
    Error,9/30/2009,10:27:40 AM,atapi,None,11,N/A,SERVER
    Error,9/30/2009,10:27:40 AM,atapi,None,9,N/A,SERVER
    Error,9/30/2009,10:27:24 AM,atapi,None,9,N/A,SERVER
    Error,9/30/2009,10:27:14 AM,atapi,None,9,N/A,SERVER
    Error,9/30/2009,10:27:05 AM,atapi,None,9,N/A,SERVER
    Error,9/30/2009,10:26:54 AM,atapi,None,9,N/A,SERVER
    Error,9/30/2009,2:30:50 AM,Setup,None,60055,N/A,SERVER
    Error,9/29/2009,7:19:47 PM,PlugPlayManager,None,12,N/A,MACHINENAME

    Monday, October 5, 2009 1:45 PM