Strange Message "This copy of Windows is not activated"

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  Lyris,

   

  Unfortunately, the Windows Genuine Advantage (WGA) support forum is able to provide support in English only.  The following URL:  http://support.microsoft.com/common/international.aspx will help make sure you receive the appropriate support information for your location by selecting your region from the drop down list provided and then clicking the arrow button. This will help in case there are any language translations lost. 

   

  Also please Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

   

  Step 2 is tell us about the COA. Tell us:
  1. What edition of Windows XP is it for, Home, Pro, or Media Center?
  2. Does it read "OEM Software" or "OEM Product" in black lettering?
  3. Or, does it have the computer manufacturer's name in black lettering?
  4. DO NOT post the Product Key.
  5. Please also provide a short description of the issue you are experiencing.

   

  NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.
  

   

  Have a great day and thank you for visiting the WGA Forum.

   

   

  Stephen Holm, MS

   

  Monday, October 15, 2007 6:07 PM
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  Hello,
  
  I have a similar problem. I have activated my copy of Windows XP Pro, but when "locked" it displays the "This copy of Windows is not activated" WGA dialog. I performed the steps you mentioned, and this is my result.
  
  Diagnostic Report (1.7.0069.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: N/A
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-RKT3F-XVCH4-BGK4Q
  Windows Product Key Hash: PXDIcuuGd20Eq2JwrLQ4G7i25Nk=
  Windows Product ID: 76487-338-4741856-22879
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  CSVLK Server: N/A
  CSVLK PID: N/A
  ID: {C2B6FF6A-6858-4E72-818E-9146473FC089}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.7.69.2
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-171-1
  Resolution Status: N/A
  
  WgaER Data-->
  ThreatID(s): N/A
  Version: N/A
  
  Notifications Data-->
  Cached Result: 1
  File Exists: Yes
  Version: 1.7.18.7
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: FCEE394C-2920-80070002_B4D0AA8B-470-80070002_025D1FF3-171-1
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{C2B6FF6A-6858-4E72-818E-9146473FC089}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BGK4Q</PKey><PID>76487-338-4741856-22879</PID><PIDType>5</PIDType><SID>S-1-5-21-606747145-796845957-725345543</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="31"/><Date>20070410000000.000000+000</Date></BIOS><HWID>D8633E8701841659</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 
  
  
  

  Thursday, April 3, 2008 11:33 AM