locked
why windows will become not genuine?any help pls RRS feed

  • Question

  • why my windows in detail is (windows is activated),but the system always pop up windows it is not genuine,when i validation from web page then ask me buy the new windows,i got the sticker and my windows juz buy not more than one years also keep the resit.what should i do in next? my desktop now is black
    Saturday, April 19, 2014 2:54 AM

Answers

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 19, 2014 9:14 AM
    Moderator