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Eligibility failure RRS feed

  • Question

  • Urgent help needed since my deadline is very near.

     

    Diagnostic Report:

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {0116B78B-1187-4248-8E57-D874D1E59D5A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070828-1515
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-818-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0116B78B-1187-4248-8E57-D874D1E59D5A}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-394677183-3668231360-889233625</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9000 (GA354UA#ABA)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.37    </Version><SMBIOSVersion major="2" minor="4"/><Date>20070531000000.000000+000</Date></BIOS><HWID>7B313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>17FFE69C4320586</Val><Hash>QcIlPOB78BC2bELyzntSuPT909o=</Hash><Pid>89388-707-1234344-65435</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63936</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63335</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    Thursday, December 6, 2007 9:16 PM

Answers

  • Dear ampatel,

    Thank you for your interest in the Buy Local program. It appears that you are not eligible as you did not purchase your machine from a system builder, as stated in your diagnostic report:

    Windows License Type: OEM SLP

    Upon further investigation, it appears you machine was purchased from Hewlett-Packard

    Please let me know if you have any additional questions or comments.

    Thank you,

    Beth
    Friday, December 7, 2007 9:33 PM
  • A review of your MGA report reveals two noteable items:

     

    Windows License Type: OEM SLP

    Office Status: 108 Invalid VLK

    1)  You have a HP computer with a HP preinstalled version of Windows Vista.

         HP is a major OEM supplier and is not eligible for the Bonus Pack Offer. 

        

    Please review the following:

     

    How can I tell if the copy of Microsoft Windows that was installed on my computer is eligible for the BONUS PACK offer?: http://www.localpcbuilder.com/eligible/

     

    2)  You have a non-genuine, illegal copy of Microsoft Office Enterprise installed.  Please visit http://www.microsoft.com/genuine/ and click on Validate Office for further information.

     

    How to Tell:

    http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

    Saturday, December 8, 2007 5:07 PM
    Moderator

All replies

  • Dear ampatel,

    Thank you for your interest in the Buy Local program. It appears that you are not eligible as you did not purchase your machine from a system builder, as stated in your diagnostic report:

    Windows License Type: OEM SLP

    Upon further investigation, it appears you machine was purchased from Hewlett-Packard

    Please let me know if you have any additional questions or comments.

    Thank you,

    Beth
    Friday, December 7, 2007 9:33 PM
  • Ok thanks,

    But I am just concerned that windows can't be retail and can't be OEM; then what should it be to be eligible?

    Also, HP is not considered a system builder?

    Friday, December 7, 2007 9:42 PM
  • Dear ampatel,

    Thank you for your reply. In order to redeem these offers you need to have purchased your system from a System Builder. Hewlett-Packard is a OEM not a System Builder. To view the list of eligible System Builders visit http://www.localpcbuilder.com/buylocal_faq.aspx 

    Thank you,

    Beth

     

    Saturday, December 8, 2007 12:17 AM
  • A review of your MGA report reveals two noteable items:

     

    Windows License Type: OEM SLP

    Office Status: 108 Invalid VLK

    1)  You have a HP computer with a HP preinstalled version of Windows Vista.

         HP is a major OEM supplier and is not eligible for the Bonus Pack Offer. 

        

    Please review the following:

     

    How can I tell if the copy of Microsoft Windows that was installed on my computer is eligible for the BONUS PACK offer?: http://www.localpcbuilder.com/eligible/

     

    2)  You have a non-genuine, illegal copy of Microsoft Office Enterprise installed.  Please visit http://www.microsoft.com/genuine/ and click on Validate Office for further information.

     

    How to Tell:

    http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

    Saturday, December 8, 2007 5:07 PM
    Moderator