validation RRS feed

  • Question

  • I have received a message stating that following a validation exercise I do not have genuine office software. and that  However I purchased my laptop from Currys store 2 years ago and it was pre-loaded with Microsoft  Office professional validation failed. I don't understand why I have received this message. Please advise.
    Saturday, April 3, 2010 8:53 AM


  • After checking the issue, it seems this is a general Office related issue. As this forum focuses on Windows SteadyState specific issues, this inquiry would best be Office support group or laptop OEM:


    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.

    Sean Zhu - MSFT
    • Marked as answer by Sean Zhu - Monday, April 12, 2010 1:38 AM
    Monday, April 5, 2010 12:27 AM