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  • Question


  • Please check my code key for validation.  When I try to reinstall Windows pro xp include service pack 2, 2002 version, purchased from Tiger Direct, my key code did not work.  I know I registed this product, so please check on this as to why it does not work now
    Friday, October 12, 2007 11:14 PM

Answers

  • Godliketoaster,

     

    Right now your computer has a "hacked and cracked" installation of XP Media Center Edition, and this installation was done with an Invalid Product Key.  MS most likely invalidated the key because it was generated by a non-MS Key Generator program, which seems to be the situation in your case.

     

    Furthermore, if you search the forum for the part of the Product Key reported by the mgadiag utility, 9MT6X-PGKC8-J4JTM, you will see that over a dozen other posters have also been victims of that particular Keygen key.

     

    Also, the report is showing that you have a "retail" installation (license type) of Media Center.

    Windows License Type: Retail                  Windows OS version: 5.1.2600.2.00010100.2.0.med

     

    The problem with that is there is no such thing as a Retail license for Media Center (IOW they are not offered for sale in retail packaging that you would find at a major electronics retailer).  Genuine copies would have shown up in the report as either "systembuilder/OEM" or "OEM SLP."  That is why I call it "hacked and cracked."  As I understand it, this is the result of installing a crack available on the internet that adds Media Center functionality to a non-Media Center installation of XP.

     

    The Product Key Update tool does not work with XP Media Center Edition.

     

    The solution to your current problem is to use the Recovery Solution provided with the computer to put the original shipping Windows XP Operating System back onto the computer.  Typically the Recovery solution is a hidden recovery partition on the hard disk drive, or a set of Recovery CDs/DVDs.  Typically, the Recovery solution erases all user data on the hard disk drive, so please be sure to backup and offload any valuable data before you run the Recovery.  You will want to review the documentation for your exact model before you do the Recovery.

     

    Let us know how you make out!

     

    Monday, October 15, 2007 4:07 PM

All replies

  • Hello Rose Mary,

     

    Please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    STephen Holm, MS

    Friday, October 12, 2007 11:57 PM
  • I too have the same issue that Rose Mary has. My system Information is
    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-9MT6X-PGKC8-J4JTM
    Windows Product Key Hash: W9oNvBRsiyuwnnUS3Z41cRuAWcM=
    Windows Product ID: 76487-365-6725323-22232
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {70EF8E9D-F1FE-4611-AC90-55CD03B8A8BC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Vista BRT Data-->
    Grace Flag: N/A
    Commit: N/A
    Reboot Flag: N/A
    ThreatID(s): N/A
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002_B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\syssetup.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{70EF8E9D-F1FE-4611-AC90-55CD03B8A8BC}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-J4JTM</PKey><PID>76487-365-6725323-22232</PID><PIDType>5</PIDType><SID>S-1-5-21-343818398-573735546-839522115</SID><SYSTEM><Manufacturer>PT880P</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20051123000000.000000+000</Date></BIOS><HWID>936E3A970184227D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Now, Is it possible to change my key in windows? because I have a sticker on the back of my computer, but the last 2 blocks of digits are different than what showed up on the test
    Monday, October 15, 2007 2:12 AM
  • Godliketoaster,

     

    Right now your computer has a "hacked and cracked" installation of XP Media Center Edition, and this installation was done with an Invalid Product Key.  MS most likely invalidated the key because it was generated by a non-MS Key Generator program, which seems to be the situation in your case.

     

    Furthermore, if you search the forum for the part of the Product Key reported by the mgadiag utility, 9MT6X-PGKC8-J4JTM, you will see that over a dozen other posters have also been victims of that particular Keygen key.

     

    Also, the report is showing that you have a "retail" installation (license type) of Media Center.

    Windows License Type: Retail                  Windows OS version: 5.1.2600.2.00010100.2.0.med

     

    The problem with that is there is no such thing as a Retail license for Media Center (IOW they are not offered for sale in retail packaging that you would find at a major electronics retailer).  Genuine copies would have shown up in the report as either "systembuilder/OEM" or "OEM SLP."  That is why I call it "hacked and cracked."  As I understand it, this is the result of installing a crack available on the internet that adds Media Center functionality to a non-Media Center installation of XP.

     

    The Product Key Update tool does not work with XP Media Center Edition.

     

    The solution to your current problem is to use the Recovery Solution provided with the computer to put the original shipping Windows XP Operating System back onto the computer.  Typically the Recovery solution is a hidden recovery partition on the hard disk drive, or a set of Recovery CDs/DVDs.  Typically, the Recovery solution erases all user data on the hard disk drive, so please be sure to backup and offload any valuable data before you run the Recovery.  You will want to review the documentation for your exact model before you do the Recovery.

     

    Let us know how you make out!

     

    Monday, October 15, 2007 4:07 PM
  • Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-R4J2T-GJWH7-YFT78
    Windows Product Key Hash: i783sJXrcT1+Yd6yVBBxBh3mpXY=
    Windows Product ID: 89572-OEM-7231796-70169
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {E99DD215-8A3E-4FAE-ADD2-1A0EE589429D}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E99DD215-8A3E-4FAE-ADD2-1A0EE589429D}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YFT78</PKey><PID>89572-OEM-7231796-70169</PID><PIDType>8</PIDType><SID>S-1-5-21-1141503603-779773634-2838908934</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario C500 (RZ341UA#ABA)       </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="4"/><Date>20070309000000.000000+000</Date></BIOS><HWID>4B333507018400DA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>ACD6A5D5DC3FC82</Val><Hash>+tZ7K0QKxRF0fx+CZlEO6snjTPA=</Hash><Pid>54186-786-5626252-17429</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    This is suppose to have windows vista Home basic. 

    as for the black lettering on the COA is not readable.  this COA has never been tampered with and i bought it fro Radio Shack in August.  I don't get why it is not telling me that this is invaild.

    -Bailes

    Saturday, January 5, 2008 12:27 AM
  • Bailes,

     

    Please post your Vista Validation question in the Vista forum here:  http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=1004&SiteID=25

     

    Saturday, January 5, 2008 8:20 PM